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Massey-Burzio, Virginia – Journal of Academic Librarianship, 1998
A study of how patrons think and behave as they seek information at a major research library (Johns Hopkins University) reveals the need to provide the kinds of services and programs that meet the actual needs and preferences of patrons. Focusing on what librarians think is needed can result in poor service. (Author)
Descriptors: Academic Libraries, Feedback, Information Seeking, Librarian Attitudes
Peer reviewed Peer reviewed
Henige, David; And Others – Journal of Academic Librarianship, 1992
This symposium report includes seven papers that address issues concerning the North American Collections Inventory Project (NCIP) Conspectus sponsored by the Research Libraries Group (RLG). Topics discussed include cooperative collection development; rigor and research in library and information science; decision making and uncertainty; and data…
Descriptors: Academic Libraries, Data Collection, Decision Making, Higher Education
Peer reviewed Peer reviewed
Martin, Rebecca R. – Journal of Academic Librarianship, 1994
Discusses the needs of multicultural students and examines the responses of three academic libraries in addressing those needs by developing support services. Examples of programs in library instruction, reference service, collection development, and academic program support are included; setting priorities is discussed; and the potential role of…
Descriptors: Academic Libraries, Cultural Differences, Higher Education, Library Collection Development