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Farrell, Robert – New Review of Academic Librarianship, 2014
This article puts forward an "assessment/action research/publication" cycle that integrates aspects of the assessment, research, and Institutional Review Board (IRB) processes to provide academic librarians with a systematic approach for balancing competing workplace demands and give library managers a roadmap for creating a…
Descriptors: Action Research, Academic Libraries, Library Research, Critical Path Method
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Jankowski, Janiece – Journal of Access Services, 2013
In fall of 2011 the University at Buffalo Libraries circulation department undertook Six Sigma training for the purpose of overhauling its student scheduling process. The department was able to mitigate significant staffing budgetary reductions and resource reallocations and to overcome the unique challenges of scheduling student labor for a…
Descriptors: Program Implementation, Scheduling, Library Services, Academic Libraries
Giles, David; Estima, Jeanette; Francois, Noelle – Center for an Urban Future, 2014
Nearly two years ago, the Center for an Urban Future published "Branches of Opportunity," a report documenting that New York City's public libraries have become more vital than ever, and are serving more New Yorkers in more ways than ever before. This new report provides an exhaustive analysis of the libraries' capital needs and offers a…
Descriptors: Public Libraries, Investment, Library Research, Facility Improvement
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Rupp, Eric; Sweetman, Kimberly; Perry, David – Journal of Access Services, 2010
In 2007, New York University's Bobst Library assembled a group of staff charged with suggesting improvements to circulation policy. As a result of these efforts many changes were implemented at the beginning of the 2007-2008 academic year, including extended loan periods and the elimination of routine daily overdue fines. The changes were…
Descriptors: Library Services, Library Administration, Library Policy, Library Development