This article examines steps taken at one academic library to address issues encountered when attempting to create a foundation of copyright knowledge to assist staff in reserves and interlibrary loan. It reviews the development of a copyright policy for the library that specifically addressed interlibrary loan and reserves activities. It also…

Frederick Winslow Taylor (1856-1915) was an efficiency expert whose concerns were less about avoiding worker fatigue and more about increasing profit margins by any means necessary. Taylor was devoted to finding the One Best Way to carry out a task and then training workers to do that task unvaryingly; attempts by employees to improve their own…

The Collection Analysis Project (CAP) was undertaken in response to one of the major recommendations of the University at Stony Brook Libraries' strategic plan. It is the first step in promoting the necessary change to bring collection management and development into conformity with accepted professional practice, and make it more responsive to…

Discusses the importance of managing diversity in student academic library employment. Provides suggestions for orientation, policy review and enforcement, supervisory and management training, task training, interviewing techniques, correct placement, job descriptions, performance reviews, and scheduling. Notes importance of communication,…

Discusses the information on academic library practices provided in student employment manuals. Highlights include the mission statement, expectations of employment, enrollment and eligibility requirements, employment eligibility verification, application form, the hiring process, program policies, release of employment verification information;…