Current literature outlines the importance of--and strategies for--collecting student life material in institutional archives but does not address the inclusion of this material within collecting statements. This study examines publicly available collecting statements from Association of Research Libraries (ARL) institutions' university archives,…

Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…

Discusses privacy issues related to use of the Internet. Topics include data gathering functions that are built into applications of the World Wide Web; cookies that identify Web site visitors; personal identity information; libraries and privacy, including the need for privacy policies; protecting your privacy; and developing privacy literacy.…

Data that is meaningful and purposeful is collected to assess the state of our library media programs, services and policies. The way in which one can develop the skills required to collect, analyze, interpret, present, and use data is presented.

Examines issues regarding the privacy of information contained in patron databases that have resulted from online circulation systems. Topics discussed include library policies to protect information in patron records; ensuring compliance with policies; limiting the data collected; security authorizations; and creating and modifying patron…

This is the fourth in a series of reports evaluating the Public Library Statistics (PLS) program, an annual census of public libraries in the United States. The census includes, in addition to a full count of public libraries and their outlets, a variety of statistics about the services provided by and, the financial condition and the staffing…

Describes a pilot project at the University of Illinois at Urbana-Champaign reference and undergraduate libraries to test the feasibility of offering real-time online reference service via their Web site. Discusses software selection, policies and procedures, promotion and marketing, user interface, training and staffing, data collection, and…

This report discusses selected issues regarding public library Internet connectivity, costs, and use. It discusses the implications of the "1997 Public Libraries and the Internet" study and presents policy recommendations related to the study's findings. This report suggests the importance of federal policy and library management in…