The program described in this report (covering 1980-1984) was developed to implement the provisions of the Library Services and Construction Act (LSCA) which provide for federal aid to assist the states in (1) establishing, extending, and improving public library services in developing areas; (2) constructing public libraries; (3) providing…

This annual report reviews the activities of the ARL Office of Management Studies. Highlights of 1979 included: (1) implementation of academic library program self-studies; (2) four studies by the Collection Analysis Project; (3) completion of one management review and analysis program and initiation of another; (4) utilization of the…

As our society moves increasingly from an era of affluence to one of scarcity, the evaluation and assessment of publicly supported services will become even more crucial and necessary to ensure that public resources are being expended in the most effective manner. Evaluation of library service effectiveness is defined in this paper in terms of…

Represented are the detailed set of data structures relevant to the categorization of information, terminology, and definitions employed in the design of the library statistical data base. The data base, or management information system, provides administrators with a framework of information and standardized data for library management, planning,…

The National Center for Higher Education Management Systems (NCHEMS) has developed a library statistical data base which concentrates on the management information needs of administrators of public and academic libraries. This document provides an overview of the framework and conceptual approach employed in the design of the data base. The data…

The National Center for Higher Education Management Systems (NCHEMS) has completed the development and demonstration of a library statistical data base. The data base, or management information system, was developed for administrators of public and academic libraries. The system provides administrators with a framework of information and…

A system study of the Shelter Rock Public Library was conducted using available documents, background statistical data, and site visits. The library was found to be a strong public institution. The study group's major recommendations included: reorganization of the staff into three major departments--public services, technical services, and…

Examines the problem of measuring library performance objectively, with particular attention to the service rendered to the users of the library. (Author)

Explores areas of middle management in which community/junior college librarians could be more involved and productive (e.g., planning, coordination, and public relations). Offers guidelines for effective group decision making. (DMM)

Administrators relate their experiences in development and governance of library networks--AMIGOS (an OCLC local system); network developed by University of Minnesota Libraries; the California Library Authority for Systems and Services (CLASS); OCLC--and note past accomplishments and future prospects of the National Commission on Libraries and…

The "average" costs of integrated library system components--including hardware, software, and related expenses--are outlined to assist in projecting the costs of a small system. Potential benefits of such systems, i.e., areas in which operational costs can be reduced through their use, are also reviewed. (EJS)

Realities of space limitations, microform availability, paper copy loss, and mutilation require that library patrons accept use of microforms. A public relations campaign, appropriately timed and involving staff training, displays, events, and publicity, can be used to inform and instruct patrons in availability and use of microform collections…

Reports on research undertaken to develop model for planning and evaluating regional multitype library networks that engage in resource sharing. Identification and interdependence of eight organizational variables (planning, governance, funding, communication and delivery, configuration, administration, evaluation, and success) based upon members'…

Discussion of a statement of goals and objectives for reference department staff is based on an informal survey of reference managers in academic and public libraries and professional literature of planning. Strategies for developing statements (role of manager, arriving at goals, setting priorities, developing objectives) are described. Fifteen…

This volume of the "Advances in Library Administration and Organization" offers 11 perspectives to practitioners trying to make sense of the issues that must daily be confronted by library administrators in an environment of ongoing change. This 20th volume includes: "Choice, Responsibility and Work: Rhetoric in a University Library…