A library automation plan must not only produce an optimum system, but prepare staff, institution, and clientele for far-reaching change. This change can be accommodated by a functional model consisting of three phases: organization and overview; project expansion; project consolidation and preparation of system plan. Twenty-eight references are…

This paper describes development of preservation/conservation policy in the Library of Trinity College, Dublin, Ireland. Discussion covers concentration on manuscripts and older books, training of library personnel by the conservation staff, preservation methods, and balance between an institution's responsibilities to its readers and its duty to…

Offers overview of reasons why libraries may choose to begin volunteer literacy program in their communities and the design and evaluation methodology that will enable them to make successful evaluation of programs. Highlights include soul-searching questions, planning guidelines and suggestions, and delineation of responsibilities (library staff,…

Describes the introduction of an online searching service at the Phillips Memorial Library, Providence College (Rhode Island). Highlights include the acquisition of a microcomputer, vendor choice, cost considerations, setting up the workstation and establishing procedures, search sessions, and benefits to all elements of college community. Twelve…

This fifth and final lesson on library evaluation focuses on the evaluation of library personnel. Highlights include standards for comparison of employee's characteristics (ideal traits, productivity of other employees, job-related behavior), and Management By Objectives (involves mutual goal setting between manager and subordinate). Five required…

Planning and moving procedures that facilitated the relocation of a medical center library collection of 30,000 book and journal volumes and 600 audiovisuals are detailed in four areas: space planning, avoidance of service disruptions, library staff morale, and physical handling of materials. An 8-item bibliography is included. (EJS)

The primary purpose of this book it to assist library directors and those who want to become fundraisers for libraries to learn more about fundraising and find answers to their questions. The 12 case studies presented in this book address issues of building a major gift program; developing library capital campaigns; competing for National…

Types of performance evaluation for academic librarians are discussed, noting strengths and weaknesses--formats, relative ranking system, dimensionalized ranking system, management by objectives, and degree of participation. Use of appraisal program to aid library administration in monitoring ongoing activity, planning ahead, and motivating…

Collection use study is a must if research collections are to meet scholarly needs while competing for scarce financial resources. Such studies will be in harmony with the realities under which academic libraries must operate in the future. (RAA)

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…

Presents three articles that discuss customer service in libraries, with a focus on planning for service management, a customer service program for library staff, and a quality improvement process. Highlights include developing and implementing service strategies, dealing with requests, redefining work relationships, coworkers as customers,…

Discussion of the merger of separate library units focuses on examples from Indiana State University Libraries' recent merging of the interlibrary loan unit of the reference department with the circulation department to form a new lending services department. Factors to consider in the merging process are discussed, emphasizing staff needs. (seven…

Discusses library planning that is needed when changing from one computer system to another. Topics discussed include change theory; the need for communication between library administration and staff and between the library and its users; phased implementation; training for library staff and for users; and the need for documentation. (seven…

Discusses the future of libraries and the necessary steps that need to be taken to be successful. Topics discussed include the process of change, the need to emphasize delivery systems rather than storage facilities, library services, the need for strategic planning, the role of technology, and library leadership. (11 references) (LRW)

Discusses the ancient library at Alexandria and describes plans for the development of the new Bibliotheca Alexandrina. The administrative organization is discussed; the building design is explained; international cooperation between Egypt, UNESCO, UNDP (United Nations Development Programme), and the library community is described; and future…