Discusses digital library planning in light of Internet commerce and technological innovation in marketing and customer relations that are transforming user expectations about Web sites that offer products and services. Topics include user self-sufficiency; personalized service; artificial intelligence; collaborative filtering; and electronic…

This book provides basic information about the World Wide Web and serves as a guide to the tools and techniques needed to browse the Web, integrate it into library services, or build an attractive, user-friendly home page for the library. Chapter 1 provides an overview of Web basics and chapter 2 discusses some of the big issues related to…

Discusses the role of libraries in distance education for higher education institutions. Highlights include new standards from the Association of College and Research Libraries; the need for planning; promoting the library's role; librarians as instructors; proactive service; and a list of distance-education resources available on the Web. (LRW)

A World Wide Web site, developed by University of Nebraska-Lincoln Information Services staff and funded by a NEB*SAT (Nebraska's multiple channel satellite and optical fiber educational telecommunications network) grant, provides a clearinghouse of distance education, Internet, and Web page development information that is useful to librarians and…

Discusses issues relevant to librarians implementing an intranet, including time and cost savings, training and technology, sharing information, information policies, and promoting Intranet services. Outlines the following roles for the proactive librarian: knowledge manager and World Wide Web administrator; promoter and committee member; editor,…

This book contains presentations from the 17th annual Computers in Libraries Conference. Topics covered include: chatting with a librarian; verbots for library Web sites; collaborative IT (Information Technology) planning at Montgomery County Public Library (Maryland); designing a local government taxonomy; Weblogs; new roles for librarians in…

This paper discusses client service issues to be considered when transitioning to a virtual library situation. Themes related to the transitional nature of society in the knowledge era are presented, including: paradox and a contradictory nature; blurring of boundaries; networks, systems, and holistic thinking; process/not product, becoming/not…

This book analyzes the needs and interests of today's 12- to 18-year-olds and shows librarians how to plan a wide range of successful services to meet these needs. The book looks at basic issues involved in serving young adults (YAs). Part I begins with considering "Where YA?" services are today and where they are headed. Part II,…

Adapting today's libraries to better serve tomorrow's needs challenges even the most forward-thinking library staff. This book offers practical, workable solutions from several authorities in the industry. Fifty-five conference papers are included and divided into the following subject areas: "Technology and the Network: Daimons or Demons?";…

This guide provides desktop publishing basics and instructions for specific library applications, enabling any librarian to function as the writer, editor, designer, proofreader, and printer of a variety of different publications. The guide is designed to help librarians create publications that are attractive, effective, useful, and easily read.…

Explores ways librarians are using the Web for instruction and to support faculty use of the Web for teaching. Topics include identifying user characteristics and needs, including remote access; library planning; Web-based tools for user instruction, including tutorials; electronic reference; Web pages for courses, including faculty collaboration;…

This report identifies potential issues that the Cornell University Library (CUL) might face in supporting distance learning, and recommends solutions. While the precise budgetary implications are uncertain, additional resources, services, and personnel will need to be accounted for in the cost of serving distance learners. The report addresses:…

The process of selecting and maintaining the collection for the community consumes much of the staff's time in public libraries. Small libraries with fewer staff have less time for these activities. This handbook enables staff to use their time most efficiently while doing specific tasks; forms, checklists, and samples are used as guides. The main…

Describes strategic planning at Marquette University libraries. Highlights include technology-planning efforts for a Web-based online catalog; goals of improving user independence and speed of access to information; staff participation; funding issues, including support of the Parents Association; and software selection. (LRW)