Aspects of cooperative services considered in this final report include the concept of total library service, the concept of universal access, organization, planning, basic library services, staffing, community resources, library facilities, funding, staff training, and public information. Special services to meet special needs (such as library…

This sixth article in a series discusses planning for the installation and implementation of automated systems in the library, workstation design and location, scheduling of software implementation, security, data input, staff and reader training, job design, impact of automation on library procedures, evaluation of system performance, and future…

Discusses the need for strategic planning in university libraries and describes the planning process, based on experiences at Brown University. Explains the role of task forces that were formed to address six main issues: service to users, collections, educational role, technology, staff development, and facilities and space. (LRW)

Topics addressed by seven articles on public library service include: videotape collection development; the effects of a new main library on circulation and other performance indicators; planning for a branch library; staff development; reading achievement by elementary students; development of children's programing guidelines; and the role of the…

The materials in this collection were used at workshops designed to assist school library media specialists and learning resources center professionals in making effective use of "Information Power," a recent joint publication of the Association for Educational Communications and Technology (AECT) and the American Association of School…

This self-study was initiated at the Columbia University Libraries (CUL) to establish the foundations and appropriate mechanisms for the future planning, development, and implementation of public services at CUL. Following completion of an inventory and an interim report, which include background data on CUL, Columbia University, research…

Over 60 members of the State University of New York at Stony Brook faculty and staff worked for almost a year to develop a comprehensive strategic plan for the University Libraries, the first phase of which is presented here. The process, which began in the spring of 1991, consisted of three phases: (1) Organization--meeting of the planning team…

This report describes Copenhagen (Denmark) Business School Library's (CBSL) use of performance measurement to manage the quality of library services and facilities. The CBSL quality management program consists of: a statement of strategic goals of development and operation, including a focus on users, good service, efficient internal functions,…

This book defines and clarifies the role of the school library media specialist in a technology enhanced school, and provides relevant examples and advice on such topics as budgeting, facilities design, planning, and public relations and staff development. Each chapter includes anecdotes, examples, and quotations from various sources. The book…

The strategic plan for the James White Library of Andrews University uses the phrase "beyond walls," rather than the catchphrase "library without walls," to acknowledge that printed matter is here to stay but that the paradigm in which it operates is open to innovation and exploration. The fundamental changes taking place in…