A discussion of the reference desk as a piece of furniture, and how its design affects the reference process. (JAB)

Ohio libraries are committed to development of a reference and information network. Duggan's twelve components are cited as useful in planning. A TWX experiment linking two union catalogs and the State Library is described. In a 172 day period (Feb.-Oct. 1969), 4502 requests (estimated as 44% or less of the current potential volume) entered the…

Narrates experiences at Randolph Macon College Library in instituting an online search service and offers suggestions to those considering starting service. Proposals, equipment, selecting vendors, search aids, training, planning, policy, promotion, population served, uses and effectiveness, impact on workload and interlibrary loan, and records…

Lack of adequate administration is concluded to be the main cause of Network inefficiency and ineffectiveness. Some of the recommendations for improvement of Network administration are: (1) The Colorado State Library (CSL) should remain the central agency for administration of the Statewide Reference Network (SRN). CSL should accept responsibility…

This essay on problems associated with library reference service and personnel discusses the pros and cons of four approaches designed to improve staff utilization and quality of performance--hiring additional staff, automation, alternative staffing arrangements, and planning and rearrangement of priorities. Fourteen sources are given. (EJS)

The role of the library has traditionally been book or collection oriented. There is need for the university library to become service-oriented. Integrated collection management means the development and use of resources in the provision of services to meet the total information needs of the user community. Any resources which supply the required…

The author lists the most frequent ways faculty members fail to make intelligent use of their libraries. (Author/PG)

The first of a two-part series on design of CD-ROM work areas in libraries discusses (1) space and location considerations; (2) ergonomics, including work surface, chairs, lighting, printers, other accessories, and security; and (3) other considerations, including staff assistance, reference tools, literature racks, and promotional materials. (MES)

The second of two articles on setting up a CD-ROM work area in a library considers access to the discs, including security, distribution alternatives, and limiting access; user needs, including needs of novice and expert searchers, troubleshooting, and instruction; distance from printed reference tools; and other issues, including printing,…

In 1973, the Technological Institute Library, along with the other science libraries of Northwestern University, began a study of reference use. For each reference request received in the libraries, the date, time, duration, mode, class of question, and user type were noted. These statistics were tabulated and analyzed by computer. It was…

This document contains thirteen papers on various aspects of county library service. The first three papers focus on county library development, cooperation, and financing. The next seven papers cover aspects of county library service including service in metropolitan areas and branch libraries, bookmobile service, children's and young adult…

These are published presentations of the symposium in Canberra, Australia. The first major paper is a survey of Southeast Asian Studies in Australia since 1945. Other papers include: a review of progress of the Australian Advisory Council on Bibliographic Services survey of Southeast Asian resources in Australian libraries; current and future…

The public library is often regarded as serving peripheral rather than vital needs of the community. Because funding is limited, people need to be made aware of the library's potential role in society. Society has become information rich with increased white collar jobs and growth of the information segment of education, research and development,…

The provision of library services through networks has already affected collection development, cataloging, interlibrary loan, reference work, and document delivery. Library managers are advised to review how networks might impact their operations in order to formulate appropriate solutions as soon as possible. Several specific management problems…

Libraries will play a key role in providing access to machine-readable data bases by functioning as the interface or broker between the users on campus and these regional and special processing and distribution centers. High cost will prohibit libraries from acquiring and managing data bases. (6 references) (Author)