Written from the perspective of a working director, this book is a guide to setting fair and appropriate behavior rules and training staff in how to implement them. Policies for exhibit and meeting room use; issues surrounding street people, the mentally ill, and substance abusers; sexual deviancy and parental child abuse in the library;…

Discusses the National Library of Australia's leadership of the Australian library system in light of the failure of key electronic aspects of the Strategic Plan. Topics include overseas collecting; electronic access; the Distributed National Collection (DNC); culturally discriminatory collecting policy; and costs of access, including user fees.…

Discussion of cultural diversity in a rapidly changing population focuses on efforts at the San Jose Public Library to respond to cultural and demographic changes. Obstacles to responding are reviewed as well as positive responses, which include creation of policy statements, developing goals and objectives, administrative reorganization, and…

Describes the planning process for designing a new library for Algoma University College (Ontario). Topics discussed include the building committee, library policy, design considerations, an electric system that supports computer technology, library automation, the online public access catalog (OPAC), furnishings and interior environment, and…