Discusses strategic and tactical planning with regard to implementing technologies in libraries. Strategic planning involves setting parameters for decision making, while tactical planning entails devising ways of dealing with problems created by the new technology. The benefits and dilemmas of both types of planning are covered. Contains 19…

Discusses three major motivations for in-house library research--planning, problem solving, and staff development--in terms of the functions and responsibilities of library management. Ten stages in a research project are identified and management contribution to each is described. It is concluded that the role of management is critical.…

Suggests nine requirements for a contingency plan to assure a library's successful recovery from a disaster. A discussion of the salvage team, security, and staff problems follows an enumeration of helpful supplies and equipment. Appended is a sample emergency procedure checklist. (SW)

Discusses the need for administrators of library technical services to be leaders, if they are to cope effectively with changing technologies. The ability of leaders to effect change, apply critical thinking skills to problems, plan, and motivate staff is examined in terms of the development of technical services. (7 references) (CLB)

This article discusses tools developed to aid the systems analysis process (program evaluation and review technique, Gantt charts, organizational charts, decision tables, flowcharts, hierarchy plus input-process-output). Similarities and differences among techniques, library applications of analysis, structured systems analysis, and the data flow…

Total Quality Management (TQM) is "a system of continuous improvement employing participative management and centered on the needs of customers." Key components of TQM are employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and recognition that the system, not people, produces…

Discussion of the decision-making role of the librarian covers pertinent planning activities, i.e., systematically analyzing problem, reviewing literature, gathering and analyzing data, and assessing positive aspects of implementing new knowledge so gained. Knowledge of the research process, replicating research, and assuming the responsibility of…

The use of analytical models and quantitative methods for both short- and long-range problem solving offer library managers an excellent opportunity to improve and rationalize decision-making for strategic and organizational planning. The first step is to identify the problems confronting the library and understand its current capabilities.…

Describes a model of Total Quality Management (TQM) developed by the Association of Research Libraries. The issues, elements and processes of a comprehensive TQM-based transition, including commitment by management, linkage to organizational strategic planning, organizational culture, understanding customers, and quality teams are covered.…

Explores the value of Total Quality Management (TQM) for libraries as a management methodology to complement the changing needs of research libraries in light of changing information technology. The planning process for a new academic library which used many TQM elements is described. (EAM)