This paper describes the experiences of a recent change process that focused on the delivery of reference services at the University of Western Australia (UWA). UWA reference librarians felt that they could not fulfill all of their duties while working from the reference desk for a significant period of time each day; they wanted time away from…

As new technologies, changing patron needs, and fluctuations in funding continue to affect libraries of all types and sizes, library administrators and managers realize the need to reevaluate the structure and staffing of their organizations. This book prescribes the steps for moving from traditional to renewed library, including planning,…

Considers the challenge of leading a research library that is between directors. Discusses issues involved in the transitional period of "acting" directorship. Outlines recommendations for acting directors: seek advice; negotiate well in the beginning; consider the staff; state an objective; build consensus; and consider cautiously the candidacy…

This paper traces the roots of the current library preservation movement and its evolution during the second half of the 20th century. It also looks at some of the contemporary shifts in thinking about preservation and changes in practice that are being explored by libraries. Finally the paper draws some conclusions as to the scope of programs in…

Discusses the state of outsourcing in American libraries. Highlights include objectives (to reduce cost, increase the quality of service, and achieve a better price/performance objective); operations that can be outsourced; pros and cons; changes in the way library personnel view their work; outsourcing in special, public, academic, and federal…

Reviews change strategies implemented by Harvard College Library (Massachusetts) in response to environmental changes and increased technological developments. The library increased productivity and innovation, and improved the work environment through staff and organizational development. (JMV)

Following a background on the development of Library Industry Competency Standards within Australia and the impact of these standards, this paper focuses on issues raised, opportunities for integration, and future challenges. Concludes that through staff participation and simplicity of implementation the standards have the potential to add to…

This address focuses on technological change, the Information Age, and the relevance of libraries. Highlights include: creating a shared vision; adding value to information services; sharing organizational values; forging strategic alliances with vendors and suppliers; reallocating resources; and responding to change with flexibility. The speech…

Explain's Duke University Library's change from a hierarchical management structure to one of self-managing teams developed within a total quality management (TQM) framework. Emphasizes the personal views and experiences of a manager responsible for implementing and guiding the process of change. (JKP)

Describes the strategic planning process for the merger between the libraries of Penn State University's Harrisburg and Schuykill campuses. Examines the merger's potential impact on library services and resources. Discusses possible solutions to meeting the information needs of the merged institutions. (Author/AEF)

This paper discusses finding the key to a new library in order to ensure its future, stressing the importance of alignment between strategy and people. The first section addresses management philosophy for renewal, including replacing the inflexible hierarchical pyramidal structure by a network organization with a service and competency management…

Discusses ways to decrease costs when planning the design of a new library or an addition that also considers future needs. Topics discussed include space allocation considerations for the collection, users, and staff; entrances and exits; structural loading; building configuration; information technology considerations; and staff willingness to…

Argues that obstacles exist in the Public Library Association (PLA) planning process that can be resolved by developing relationships between materials in the collection and PLA roles. Proposes changes to help reduce conflict in the PLA planning process and discusses process obstacles, relationships as the key providing better service, and…