A discussion of the interrelated aspects of library performance measurement and what data collection means to library planning. Methodologies considered are cost analysis, quantitative vs qualitative measurement, community analysis, and citizen attitudes and opinions. (JAB)

Based on the concept that library use measurement should have as its basic starting point the individual patron, a method of data collection and analysis has been developed that explores individual patterns of borrowing over time. The method accounts for the number of visits on which borrowing takes place, number of items borrowed per visit, and…

Developed on the premise that all types of libraries have a common set of functions, purposes, and resources which outweigh their differences in setting, size, and organizational goals, this preliminary edition is intended to (1) provide an informed basis for library management and planning, (2) facilitate communications among libraries, and (3)…

One of a series on library services to disadvantaged adults, this guide gives a three step plan for assessing community information needs. Seven methods of information gathering are described, and the important factors to be considered in interpreting the information are outlined. A pre-planning information form, a sample questionnaire for agency…

Attended by representatives of American Library Association (ALA) divisions and committees, other national library associations, state library agencies, library schools, and all types of libraries, this conference was held to discuss: (1) the program of the National Center for Educational Statistics (USOE) as it pertains to libraries; (2) the…

In order to ascertain what data elements should commonly be considered in the development of a meaningful procedure for recording and analyzing library reference transaction data for planning purposes, a comparison was made between the development, use, and results of surveys designed and tested at the University of Nebraska at Omaha (UNO) and the…

Examines "A Planning Process for Public Libraries," published by the Public Library Association in 1980, discussing the mission of the public library, survey research and data collection, library goals and objectives, planning strategies, budgeting, the political environment, and output measures. Twenty-six references are cited. (EJS)

Describes steps in a process-improvement project for reserve book services at the University of Arizona Library: (1) plan--identify process boundaries and customer requirements, gather/analyze data, prioritize problems; (2) do--encourage divergent thinking, reach convergent thinking, find solutions; (3) check--pilot solutions, compare costs; and…

Presents a strategy for using output measures to make a case for a flexible school media center schedule. Highlights include gathering the data; doing the calculations; and avoiding misinterpretation of the figures. A sidebar describes a step-by-step strategy for presenting a convincing case. Two sample charts are included. (AEF)

This manual has been designed as a practical guide to quantifying and measuring the results, or outputs, of public library service to children. The basic output measures presented are tailored to reflect library services to children (defined as persons 14 years old and younger) and their care givers. Six categories of measures are presented: (1)…

Intended for use by state library officials with policy responsibilities, this report presents a process for determining state levels of adequacy of public library services, measuring the current statewide performance, and planning statewide strategies for improving performance. Several facets of library service and resources are addressed, and…

In 1968 the Texas State Library established a library communications network under Title III of the Librar y Services and Construction Act. The objective of this study was to evaluate the network after six months of operation. Part I of the study consists of a general evaluation by Peat, Marwick, Mitchell and Co., based on operational data…

Two Wisconsin public library systems conducted a planning process for library services to special needs users during 1985-86. The needs assessment process used and the results obtained are described in detail and the two approaches used are compared. (One library collected more qualitative data and the other more quantitative data.) (EM)

A research group at the Wharton School, University of Pennsylvania, worked on the development of a system to provide the required statistical information for effective management and decision making in university and large public libraries. A management science approach was used. Library objectives, standards, and performance criteria were…

The cost and funding studies project of the proposed Western Interstate Bibliographic Network began activities in July 1975. Major activities during the third quarter included: (1) renaming of the program to Western Interstate Library Coordinating Organization (WILCO) to reflect the facilitating and coordinating role anticipated for the entire…