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D'Elia, George; And Others – Public Libraries, 1991
Describes procedures used by the St. Paul Public Library (Minnesota) to gather input from patrons to use in developing a new strategic plan. The use of group interviews and a survey to identify which roles of the library were important to users and which services supported each role is explained. (two references) (LRW)
Descriptors: Correlation, Library Planning, Library Role, Library Services