Provides one approach to a comprehensive library staff development program that addresses the needs of both the new and long-term employee. Discusses keys to successful employee orientation, primary objectives to staff development, developing and enhancing employee knowledge through small training sessions, ensuring opportunities to develop…

A first-time project manager on a $4 million library addition and renovation project by the Homewood (Alabama) Public Library shares her experiences. Sidebars provide tips for new library project managers; description of construction administration documents; effective phrases to use with the contractor; and the top 10 lies told to a library…

Discusses the need for planning in public libraries. An example of successful planning in a small, rural library system is given; the importance of providing staff time for planning is emphasized; recommendations for administrators are offered; and an annotated bibliography of planning materials prepared for the Public Library Development Program…

Provides background on the Americans with Disabilities Act (ADA) and presents guidelines for library compliance, including read the legislation; designate an employee as ADA coordinator; evaluate current policies, services, and facilities; implement changes; provide training for library staff and related groups; and solicit feedback from disabled…

A library-furnishings consultant explains important factors to keep in mind when selecting furnishings: demographics; dimensions and budgets; how the interior should look (standard versus customized furnishings and best materials); and electrical considerations (wire management and safe electrical connections). (AEF)

Describes one public library's development of a computer-security plan, along with helpful products used. Discussion includes Internet policy, physical protection of hardware, basic protection of the operating system and software on the network, browser dilemmas and maintenance, creating clear intuitive interface, and administering fair use and…

Describes the North Suburban Library System (Chicago) experience of becoming a Learning Organization which involves issues relating to management, decision making, knowledge transfer, and empowerment at all staff levels. Discusses teamwork, collaborative efforts, communication, information sharing, annual planning, and staff development and…

Explains the criteria by which 50 public libraries were chosen as outstanding, and reports the results of a survey of the directors which focused on major problems in libraries; desired goals in administration and technical and public services; predicted trends; stage of computerization; and sources of information and new ideas. (CLB)

Presents revision of the original "Guidelines for Establishing Information and Referral Service in Public Libraries," adopted by the Public Library Association Board of Directors on January 22, 1980. The revision approved on January 8, 1985, reflects changes in terminology and in the information and referral field during past five years. (EJS)

Discussion of the need for strategic planning in public libraries highlights a case study of a small resort town library, the Crawford Memorial Library, in Monticello, New York. Deciding on specific library roles and planning their implementation are described, and the importance of environment and competition in strategic planning is explained.…

Describes a project in which 15 public libraries in the Bay Area Library and Information System undertook simultaneous local planning using the Public Library Development Program planning and role setting process. Areas discussed include planning team workshops and meetings, implementation of the planning process, writing the planning document,…

Reports the results of a study of two library systems' differing approaches to staff involvement in library planning. The systems' attempts to prepare staff members, keep them informed, and encourage staff participation are described, and the resulting benefits are contrasted. Suggestions for successful staff involvement are offered. (34…

Presents transcript of interviews with three administrators of small rural libraries. Highlights include state and national encouragement of marketing efforts; funding for in-service education for rural public librarians; changing roles of rural public libraries; library standards; and advice for newly appointed directors. (LRW)

Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…