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Hayes, Robert M.; Walter, Virginia A. – 1996
Public libraries must operate in a time of increasing change, both within the library community and throughout the larger social and economic environments in which the library must function. This book is a guide to the strategic management of change in community libraries. It addresses the unique circumstances and needs of public libraries and…
Descriptors: Change, Change Strategies, Evaluation Methods, Library Administration
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Walter, Virginia A. – 1992
This manual has been designed as a practical guide to quantifying and measuring the results, or outputs, of public library service to children. The basic output measures presented are tailored to reflect library services to children (defined as persons 14 years old and younger) and their care givers. Six categories of measures are presented: (1)…
Descriptors: Childrens Libraries, Data Collection, Library Administration, Library Planning
Walter, Virginia A. – 1995
This document is a manual designed to improve library services to young adults. Information is divided into three parts: (1) "Applying the Planning and Role Setting Process to Library Services for Young Adults"; (2) "Evaluating the Results: The Measurement Process"; and (3) "The Output Measures." Part 1 discusses the Public Library Association…
Descriptors: Adolescent Literature, Adolescents, Community Relations, Data Collection