In the past, Southern California's library access services professionals in higher education had to travel across the country for professional development and networking opportunities, but this is no longer the case. Now, through California Library Access Services South (CLASS), Southern California's Access Services professionals can network,…

This article describes the planning process and implementation of a single service point at Yale University's Sterling Memorial Library. While much recent scholarship on single service points (SSPs) has focused on the virtues or hazards of eliminating reference desks in libraries nationwide, this essay explores the ways in which single service…

In 2019, Policy Studies Associates conducted an evaluation of the Free Library of Philadelphia's Literacy Enrichment Afterschool Program (LEAP), focused on identifying program strategies to support early literacy development. The recommendations that emerged from this evaluation for the Free Library can also inform the efforts of other public…

Today's undergraduates approach research with needs and expectations that challenge traditional library services. The foundation for leading an effective response is the ability to assess undergraduate needs and translate these needs into tangible strategic initiatives that contribute to student academic success. This paper describes the…

The best kind of learning is that which never ends--and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today's libraries. In this practical resource, leading workplace trainers Reed and Signorelli offer guidance on improving the effectiveness of training programs. Their book…

In the province of Quebec, the role of language and religion has been a significant feature in defining nationality, educating the young, and building infrastructures such as libraries. In contrast to English-Canadian provinces, only after 1960 did the government of Quebec authorize public support for public libraries to serve its francophone…

Prepared as the South Carolina long range program outline required by PL 95-123, the Library Services and Construction Act (LSCA), this statement of objectives, policies, and programs undertaken in South Carolina for the improvement of library service is the third supplement to the South Carolina Program for Library Development, 1978-1983.…

A complete guide to developing a library-wide preservation program, this book can help library staff to map out a system that is both preventative and curative. By decentralizing preservation activities and integrating them into ongoing library functions, libraries can preserve materials effectively, efficiently, and with buy-in from staff. The…

This video provides guidelines for establishing a successful volunteer program in any library. Topics include: the benefits of volunteers to libraries; getting a volunteer program started and functioning; recruiting volunteers; interviewing volunteers; effectively training volunteers; acknowledgment of volunteers; and handling uncooperative or…

In the spring of 1980, the State of Wisconsin Division for Library Services conducted a survey to determine the level of children's services offered by public libraries throughout the state. Questionnaires were sent to the 435 public library units in the state offering library services, and 363 of these responded to the survey. Cross tabulations…

Designed to offer guidelines, ideas and help to those who provide library service to young adults, this manual includes information about the provision of young adult (YA) services in six sections. The first section, which addresses planning and administration, includes a definition of a young adult and a checklist for determining community needs…

This document discusses the reasons for providing public library service to local jails from the viewpoint of the inmate, the library, and the jail administrator; and provides guidelines for establishing and operating this service. Topics covered include: obtaining approval from library and jail administrators for a library jail program; material…

The need to plan for operating and service patterns and to establish priorities for services to readers in the new Reference and Bibliographical Center at the Newberry Library guided this self-study. From December 1983 to August 1984, 32 staff members (grouped into 1 study team and 4 task forces) investigated the critical issues of bibliographic…

Discusses key issues to be addressed in planning for introduction of online public access catalog in academic research library environment. Purpose of catalog, reasons to adopt catalog, user behavior, use of catalog records, authority control, shared or unique systems, and impact on staff are highlighted. Seventy-three sources are cited. (EJS)

Discusses "revisioning" the school library media program. Highlights include the power of school media specialists; comparisons to community businesses, including marketing, displays, themes, and materials and staff; library services and staff attitudes; and creating a new image. (AEF)