Discriminations against members of the lesbian/gay/bisexual/transgender/queer (LGBTQ) community have been reported in every sphere of life, including in libraries. This paper reviewed the literature on transgender studies particularly in relation to the role of libraries. It highlights the problems faced by transgender people in accessing…

Libraries are the central resource for supporting faculty and students in their research and information needs, both physically and remotely. This essential role of libraries and library faculty has remained consistent amid significant technological and pedagogical changes within the community college system. As librarians continue to determine…

Libraries of government departments provide information to policymakers, to government staff and employees, and, sometimes, to the general public. It is essential that libraries of government departments are organised and managed so as to collect and provide the information most needed by government decision makers, government workers, and the…

In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven…

The practice of using a social network to establish and enhance relationships based on some common ground--shared interests, related skills, or a common geographic location--is as old as human societies, but social networking has flourished due to the ease of connecting on the Web. This OCLC membership report explores this web of social…

Identifies library values affected by technology, including respect for and privacy of the individual, equality of user needs, and freedom of purpose and access. Fundamental changes that may result from technology are predicted in the areas of the library role, functions of staff, fees for services and document delivery, and costs of local and…

Summarizes the proceedings of the 1991 White House Conference on Libraries and Information Services (WHCLIS2). Highlights are conference resolutions, which address federal appropriations for libraries, First Amendment privacy rights, access to information, legislation, marketing, networking and resource sharing, a national information policy,…

Four articles address human factors in libraries, including (1) working with staff and users during library automation; (2) the concepts of diversity and multiculturalism when assessing reference staff and collections; (3) a mentoring program for librarians undergoing tenure review; and (4) patron privacy and the accountability of the reference…