This exploratory and qualitative study examined the appraisal practices of archivists in university special collections, including how archivists define appraisal, decide what to keep and discard, apply a collection policy in their decision process, and contend with problematic aspects of the practice. The first part of this study examined the…

With resource sharing staff staying an average of 3-5 years, capturing policies and procedures to facilitate onboarding and strengthen institutional memory is key in building consistent workflows. Creating documentation was a multi-stage process executed over several years. Initially, the staff supervisor wrote office policies and assigned staff…

The terms Diversifying, Decentring and Decolonising characterise the ways that academic libraries are engaging with social justice issues, through multiple theoretical perspectives epitomised by the rejection of libraries as neutral spaces. The review covers numerous case studies of critically informed action, or praxis across a variety of…

This article presents the results of an online survey of access services departments at academic libraries on the responses implemented during the initial stage of COVID-19 in March-May 2020. The 33-question survey was completed by 121 respondents. The article identifies policies and procedures adopted by access services departments during the…

Noise in academic libraries has been a consistent concern of library staff and library users. This concern has intensified as libraries have emphasized their role in supporting student learning, including learning that occurs in a busy, collaborative environment. Studies of acceptable library noise levels have traditionally been conducted in areas…

The University of Baltimore Library was recently renovated. Part of the design in the newly renovated space was having one single service point, that we call the Information Desk. This desk serves as the public facing portal for what was previously three public facing service points to services by three separate departments, Academic Success,…

Academic libraries have been subjected to disruptive events throughout history. Academic literature primarily provides case study examples of incidents, guidance on developing an emergency management plan or advice on recovering or restoring items, particularly related to Special Collections, which require specific handling expertise.…

ERM librarians discuss their approaches to electronic resources management for an academic library consortium, the University System of Maryland & Affiliated Institutions (USMAI). They focus on innovation and developing actionable strategies for procedures and policies.

Discussion of security needs in libraries focuses on a collaborative effort between the University of Maryland libraries and the Association of Research Libraries to scrutinize and revamp security practice and policy at the College Park campus. Highlights the active role of the library staff in fostering and maintaining a spirit of security.…

The problem of food and drink in libraries and the potential damage to library materials that may occur have always been troublesome issues. Most attempts to totally eliminate food and drink have produced mixed results at best and libraries have expended precious staff time trying to enforce such rules. The food and drink issue is particularly…

This manual ensures that the personnel who work at the Information/Reference Desk of the James White Library, Andrews University carry out similar procedures regardless of their shift. It serves as an orientation tool and a reference guide, and gives procedures for dealing with patrons, answering reference questions, making the right referrals,…

Designed to be used in conjunction with a departmental operations manual, this guide for student assistants in the New Mexico Institute of Mining and Technology Library provides basic information about the library as a whole. Topics covered by the guide are: (1) library departments, including reference services, interlibrary loan, technical…

The "College Library Information Packet (CLIP) Note" series is known for providing college and university libraries with reviews and current documentation on library practices and procedures of relevance to them. This "CLIP Note" provides information and sample policies on travel, sabbaticals, and study leaves of absence in small academic…

Discusses how the reference staff at Texas A&M University defined basic tools, skills and procedures that new librarians and support staff should know. A list of Subject Baseline Competencies (which is appended) was developed for the reference department, including desk procedures and policies, electronic competencies, and the three major…

Discusses interlibrary loan issues including costs and fees, staff and training, net-borrowing and net-lending, copyright, and document delivery. Describes the following strategies: monitoring activities, resource sharing/consortia, networking protocols, communicating and sharing ideas, and policies and procedures. (Author/AEF)