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Hogan, Sean; Conlin, Kristin – Public Services Quarterly, 2019
The University of Baltimore Library was recently renovated. Part of the design in the newly renovated space was having one single service point, that we call the Information Desk. This desk serves as the public facing portal for what was previously three public facing service points to services by three separate departments, Academic Success,…
Descriptors: Academic Libraries, Library Services, Library Personnel, Student Employment
Meeker, Robert B. – 1991
This manual presents the policies and procedures of the Reference Department of Chicago State University's Douglas Library. General information about the reference department's staffing, functions, and services is given in the first section. In the next nine sections information is provided about the following areas: scope and circulation period…
Descriptors: College Libraries, Employee Responsibility, Higher Education, Library Instruction
New Mexico Inst. of Mining and Technology, Socorro. – 1990
Designed to be used in conjunction with a departmental operations manual, this guide for student assistants in the New Mexico Institute of Mining and Technology Library provides basic information about the library as a whole. Topics covered by the guide are: (1) library departments, including reference services, interlibrary loan, technical…
Descriptors: Academic Libraries, Administrative Policy, Higher Education, Job Skills
Macnaughtan, Don, Ed. – 1994
In support of the stated goals and objectives of Lane Community College (LCC) in Oregon, the college library is developing a unified program of library and media resources and services. The purpose of the program is to enhance instruction and learning in a manner consistent with the philosophy and curriculum of the college. The goals of the…
Descriptors: College Libraries, Community Colleges, Library Acquisition, Library Equipment
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Fryling, Margo J. – Knowledge Quest, 2003
Describes experiences of a librarian who participated in the World Library Partnership to volunteer in a South African elementary school library during a summer. Discusses classroom teaching techniques; library technical processes; training library staff and teachers; student workers; story times; library instruction; and library policy. (LRW)
Descriptors: Elementary Education, Foreign Countries, Foreign Students, Library Instruction
Willingham, Patricia; Pracht, Carl – 1996
At Southeast Missouri State University, library handbooks have been developed in an effort to meet patron needs in an environment of reduced library staff. The first handbook, "Welcome to Kent Library," was developed to meet the needs of the revamped general education program, and was given free to first-year students in a required…
Descriptors: Academic Libraries, Access to Information, College Students, Faculty
Lawrence, Tamiko Danielle; Thomas, Susan; Winston, Mark – 1998
The Peer Reference Counseling Program at Valdosta State University (Georgia) is a program designed to provide students with a unique opportunity to work at the Reference Desk at Odum Library. This program employs minority students and trains them to work at the Reference Desk answering basic reference questions and utilizing as well as…
Descriptors: Academic Libraries, Databases, Guidelines, Higher Education