Discusses changes taking place in the library systems of Hungary, the Czech Republic, and Slovakia. Topics reviewed include the influence of Soviet Russian library theory and practices; decentralization of library administration; library finances; library education; library employment; library technology; and censorship and collection policies.…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…

Presents causes and symptoms of "technostress," caused by rapidly changing technology in the workplace, as well as solutions for dealing with the problem. Discusses individual and organizational strategies and the importance of communication, training, and staffing; demonstrates the need for properly allocating resources, providing…

Presents the findings and recommendations of a consultant supported by UNESCO who prepared a public library development plan for Papua New Guinea. Highlights include extending existing urban library services to rural areas; literacy programs; libraries' roles in national development; financial support; policy and legislation; and education and…

Eight position statements from the American Association of School Librarians (AASL), published from 1990 to 1993, are presented. "Position Statement on the Value of Library Media Programs in Education" (March 1993) affirms the importance of school library media specialists as part of the total educational team. "Sample Statement on…

This publication brings together for the first time in a single volume the status of public library standards in the United States. Based on a master's thesis submitted to the Department of Library Science at The Catholic University of America by Mrs. Marian Magg, the study has been brought up to date and also expanded. This bulletin provides not…

This book, written by graduate students at the Catholic University (District of Columbia) School of Library and Information Science, examines current priorities, policies, and practices of public libraries. Following an introduction, "Reinventing Libraries: Responding to the Forces of Change" (Lisa Crisman), chapters include: (1) "A…

During the last decade, research has become increasingly important to the profession of librarianship. Seven library schools now have doctoral programs, foundation grants have stimulated and supported scores of major projects, and the research method has been recognized as an accepted technique for solving library problems. The increasing volume…