Examines liability issues for academic libraries=FE student workers. Discussion includes staff training; hiring practices; supervision; negligence; emergency procedures; the use of reasonable care; and knowledge of library rules. Specific nonlibrary liability cases are cited as examples of the importance of employee screening, training, and danger…

This is a handbook of advice for handling the everyday problems encountered in all types and sizes of libraries. It is designed to assist managers before, during, and after crises develop. Organized in an question-and-answer format, it tackles many dilemmas that can occur in the library, then offers solutions drawn from actual experience. The…

Identifies public library policies, programs, services, or practices that have ruined customer relations and offers suggestions on how they could have been avoided. Highlights include automated telephone answering systems; staff monitoring of computer use; self-service equipment, particularly photocopiers; release forms; staff parking; loan…

Considers policy formation for libraries providing Internet access to users. Topics include budget issues; staffing, including training; patron use, including time limits, downloading, and printing; library service and programs; legal issues, including intellectual freedom, copyright, and institutional liability; and sample policies available on…

This handbook offers "how to" guidance on library management and provides a single source for laws, regulations, executive orders, guidelines, and court decisions on employee and employer rights and responsibilities. Detailed information is provided on: recruiting and selecting personnel; the employment relationship; wages and hours;…

Intellectual freedom is a concept fundamental to all libraries. It enables library customers to access a wide variety of materials in numerous formats, and is a concept dear to the hearts and minds of a democratic society. Libraries are often challenged by individuals and groups concerned about the availability of certain materials. The first part…

This guide provides samples of college libraries' copyright policies and materials as a reference for library and learning resources personnel who need to create formal copyright policies, procedures, and publications and for those who are reviewing and updating their existing copyright materials. A survey of 310 members of the Community and…