Using networked information resources to communicate research results has great potential for academic libraries; this development will require collaboration among libraries, scholars, computing centers, and university presses. Library managers can help overcome collaboration barriers by developing appropriate organizational structures, selecting…

Discusses interlibrary loan issues including costs and fees, staff and training, net-borrowing and net-lending, copyright, and document delivery. Describes the following strategies: monitoring activities, resource sharing/consortia, networking protocols, communicating and sharing ideas, and policies and procedures. (Author/AEF)

Highlights data from unobtrusive exploratory study related to referral process of reference questions posed at academic depository libraries. Related literature is reviewed, followed by discussions of assumptions related to referral process, implications of study findings, recommendations to improve quality of referral services, and research…

A survey to discover what academic libraries were doing in the area of CD-ROM networking found that (1) all responding libraries utilized CD-ROM technology; (2) great diversity existed in the number of databases and workstation owned; (3) different staffing patterns exist between networked and nonnetworked libraries; and (4) 21 institutions had…

In 1988 a research team at The Ontario Institute for Studies in Education (OISE) completed a study entitled "Developing Partnerships" that documented and analyzed library-based information services for distance education students in Northern Ontario. (The project was funded as part of the Province of Ontario initiative called Contact…

Discusses the interrelation of product content with associated services, or "blurring" (Davis and Meyer) and its relation to federal information and services. Highlights include the federal role in facilitating use of government-collected information; infrastructure and policy issues; and implications for university library reference services,…

The Developing Partnerships project is a 5-year program intended to develop distance education programs in institutions of higher education in Northern Ontario, to establish an extensive information network called Contact North/Contact Nord, and to conduct research into areas considered appropriate for quality distance education delivery. The…

Six articles cover topics related to the impact of the Internet on reference services, including Internet's effect on communication between reference librarians; integrating the use of electronic resources with traditional reference duties; reference services and the virtual library; offering remote services; Internet instruction; and Internet…

Summarizes the findings and recommendations of a 1991 survey of higher education libraries in Papua New Guinea. Topics discussed include the role of the National Library; funding; development of the Papua New Guinea Library and Information Network (PNGLINET); buildings and storage facilities; staffing and training; statistics; and library skills…

Suggests guidelines to help libraries formalize their electronic reference services. Covers the following issues: administration/management (library division/department, library administration, campus administration, academic departments); services; primary clientele; personnel; infrastructure/facilities; finances; and evaluation. (AEF)