Illinois libraries and library districts should be aware of the employment "at-will" doctrine in their hiring, firing, and employment policy decisions. Because changes in the law require greater scrutiny of employment manuals and policies, recommendations are made for reducing administrative burdens, record keeping, reviewing employment…

This handbook for Trustees of the Wisconsin Public Library describes in detail the tasks involved in being a library trustee. The handbook comprises a number of "Trustee Essentials" that cover the basic essential information needed by Trustees, as well as sources of additional information. Contents include: The Trustee Job Description;…

Presents information on law enforcement relating to library crimes. Discusses jurisdiction, reporting a loss, law enforcement response, law enforcement's expectations, suspects, publicity, the aftermath, and testimony in court. (AEF)

Describes building security procedures developed at the Hampton Public Library (Virginia) to deal with problem patrons. Highlights include need for the library monitor program; staffing patterns; monitor selection criteria; training procedures; library behavior guidelines; library policy statements; theft detection systems; and sample job…

Focuses on effective technology training for library staff. Discusses helping staff overcome technophobia; suiting technology-based jobs with staff members' needs and capabilities; providing a policy/procedure manual to guide the training; the steps that should occur in training; aligning training with in-house library resources and services;…

Designed to assist individual public libraries in the development of policies and procedures, these guidelines include examples and/or samples of points that should be considered and addressed in a policy manual. Following a brief introduction, the guide is divided into four sections, each of which contains a set of general policy statements…

A Problem Task Force from the Fairfax County Public Library worked with other county agencies such as the police and social services to redesign a "Problem Behavior Manual" and present a training module for staff to better prepare them to deal with socially ill patrons. (Author/AEF)

This manual was designed to give student employees of the Mitchell Memorial Library at Mississippi State University an understanding of what to expect from faculty and staff, and what is expected of all student employees of the Library. In general, the manual is aimed at helping student employees: develop a philosophy of service and promote a…

These guidelines are predicated on the belief that culturally appropriate service to indigenous peoples is a fundamental principle of Alaska public libraries. While the impetus for developing the guidelines was service to the Alaska Native community, they can also be applied to other cultural groups. A culturally responsive library environment is…

The Peer Reference Counseling Program at Valdosta State University (Georgia) is a program designed to provide students with a unique opportunity to work at the Reference Desk at Odum Library. This program employs minority students and trains them to work at the Reference Desk answering basic reference questions and utilizing as well as…

The process of selecting and maintaining the collection for the community consumes much of the staff's time in public libraries. Small libraries with fewer staff have less time for these activities. This handbook enables staff to use their time most efficiently while doing specific tasks; forms, checklists, and samples are used as guides. The main…

This publication brings together for the first time in a single volume the status of public library standards in the United States. Based on a master's thesis submitted to the Department of Library Science at The Catholic University of America by Mrs. Marian Magg, the study has been brought up to date and also expanded. This bulletin provides not…