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Bureau of the Census (DOC), Washington, DC. Governments Div. – 1995
This is the fourth in a series of reports evaluating the Public Library Statistics (PLS) program, an annual census of public libraries in the United States. The census includes, in addition to a full count of public libraries and their outlets, a variety of statistics about the services provided by and, the financial condition and the staffing…
Descriptors: Census Figures, Comparative Analysis, Data Collection, Databases
Peer reviewedKibbee, Jo; Ward, David; Ma, Wei – Reference Services Review, 2002
Describes a pilot project at the University of Illinois at Urbana-Champaign reference and undergraduate libraries to test the feasibility of offering real-time online reference service via their Web site. Discusses software selection, policies and procedures, promotion and marketing, user interface, training and staffing, data collection, and…
Descriptors: Academic Libraries, Computer Interfaces, Computer Software Selection, Data Collection


