Using the results for participating Association of Research Libraries from the 2006 LibQUAL+[R] library service quality survey, we examine the service priorities of library staff (for example, whether desired scores for each survey item are above or below average) and the extent to which they are aligned with the priorities of undergraduates,…

Analyses of the relationship between costs and output in more than 3,000 United States academic libraries show that average costs rise more rapidly than output for all types of libraries except two-year private colleges. Major differences in workload and expenditures were found between two-year and four-year public and private institutions. (EJS)

To develop method for determining adequacy of library reference desk staffing, data on reference transactions, person hours, percent of professional hours, and turnstile count for 1979 were obtained from 71 academic libraries and correlated with library performance measures. Formulas for predicting number of reference transactions and 17…

This report compares levels of staffing in the libraries of 20 midwest liberal arts colleges. (Noting that libraries all have different organizational structures and different types and levels of service, the study notes the danger of inappropriate comparisons.) Data for this paper were taken from "1982-83 Library Data: Associated Colleges of the…

Undertaken for a doctoral dissertation, this research project on reference services tested a model of major variables that influence academic library reference service outcomes. The study focused on reference librarians who serve in boundary spanning roles, i.e., positions where interchange with the organization's external environment is central…

This study establishes the link between the presence of adequate school library staffing and higher academic achievement as indicated by PSSA (Pennsylvania System of School Assessment) reading scores. School library staffing is correlated with such scores; as library staffing rises, reading scores rise. This correlation is not explained away by…

This document reports on a project that examined the impact of school library media centers on academic achievement in Pennsylvania. The project also determined the impact on academic achievement of: specific activities of certified school librarians; principal and teacher support of school library programs; and information technology,…