Performance appraisal of professional librarians in academic libraries is important because of the critical role these employees play. Professional librarians ensure that the library's resources and services are effective, relevant, and integrated within the parent institution. Performance appraisal and job feedback have been understudied in the…

The purpose of this article is to chronicle and discuss a unique research opportunity at LaGuardia Community College when Hurricane Sandy caused a week of class cancelations, including library instruction sessions for ENG101 students. Librarians took advantage of the natural sample, paired with randomly selected classes that had previously…

To better understand health information provision in the public library setting, two cooperative library systems that serve primarily rural populations in upstate New York were studied. The central library in one of those systems established a consumer health information center (CHIC) in 1999. In the other system, the central library does not have…

It has become widely recognised across the academic and research libraries sector that special collections and archives play a key role in differentiating each institution from its peers. In recognition of this, Research Libraries UK (RLUK) established the workstrand "Unique and Distinctive Collections" (UDC) in support of its strategic…

Using the results for participating Association of Research Libraries from the 2006 LibQUAL+[R] library service quality survey, we examine the service priorities of library staff (for example, whether desired scores for each survey item are above or below average) and the extent to which they are aligned with the priorities of undergraduates,…

The Improving Literacy through School Libraries (LSL) program was established under Title I, Part B, Subpart 4 of the Elementary and Secondary Education Act (ESEA) by the No Child Left Behind Act of 2001 (NCLB). The purpose of the program is to improve the literacy skills and academic achievement of students by providing them with increased…

Explores the feasibility of a centralized, networked reference service in a library setting by comparing traditional reference services at the County of Los Angeles Public Library with a commercial inbound call center. Discusses costs and efficiency when librarians answer questions able to be handled by paraprofessionals. (Author/LRW)

Results of this study evaluating library reference service indicate a statistically significant difference at the .05 level between obtrusive and unobtrusive evaluation methods. Library staff answer a greater proportion of questions correctly when they are aware of being evaluated. The 30 questions used, a report form, and references are included.…

The Texas Public Library Summary for 1999 contains summaries of the information submitted by Texas public libraries in the 1999 Annual Report/System Membership Application Form (ARSMA) and reported in detail in the Texas Public Library Statistics for 1999. The Summary provides an overview of Texas public library income, expenditures, services, and…

Discusses the use of the "Output Measures for Public Libraries" measurement method to compare public library performance based on a variety of statistics involving circulation, staffing, and library services. The need to consider the value that library services add to the community rather than relying on statistics alone is stressed.…

Reviews the profiles of a typical public library, the Redondo Beach Public Library (California), and its nearby community college library, the Schauerman Library at El Camino College in Torrance, California. Discusses similarities between staff in public and academic libraries; differences between the two environments; and like missions of both…

Discussion of public library standards focuses on an examination of four quantitative standards: hours of service, library resources, library staff, and library operating budgets, to determine if any agreement exists about them among states. Results indicate that there is no consensus regarding public library standards or approaches to public…

Analyses of the relationship between costs and output in more than 3,000 United States academic libraries show that average costs rise more rapidly than output for all types of libraries except two-year private colleges. Major differences in workload and expenditures were found between two-year and four-year public and private institutions. (EJS)

This report presents a summary of Alaska public library statistics for FY (Fiscal Year) 1998 in the following areas: circulation and interlibrary loan; collections; income; expenditures; expenditures on collections; staff and volunteers; and hours, attendance, reference, and programs. The tables and graphs in Part 1 compare this data with…

The survey data on Colorado's academic libraries is organized by sector (i.e., public or private) and board (e.g., University of Colorado, State Board of Agriculture, Colorado Community College and Occupational Education System). There are library-by-library statistics and summary figures for boards and sectors. Full-time equivalent (FTE) student…