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Peer reviewedBenefiel, Candace R.; And Others – RSR: Reference Services Review, 1997
Discusses how the reference staff at Texas A&M University defined basic tools, skills and procedures that new librarians and support staff should know. A list of Subject Baseline Competencies (which is appended) was developed for the reference department, including desk procedures and policies, electronic competencies, and the three major…
Descriptors: Academic Libraries, Basic Skills, Computer Literacy, Higher Education
