Northwestern University Library's 10 1/2 years of experience with computer support for technical services is used to provide a long-term view in this analysis of the impact of automation on staffing. Technical services staff allocations and reductions, the resulting improvements in services, and the savings in salaries are discussed. (Author/EM)

Discussion of cataloging backlogs in academic libraries focuses on a project at the University of Virginia that used an online catalog to control and reduce a backlog, increase patron access to uncataloged items, and train staff in the creation of online records. Future projects are also discussed. (Contains 14 references.) (LRW)