This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

This paper presents a case study about the process of cooperating with a commercial vendor on a new product for library inventory.

Describes the development of the grant-funded Oregon School Library Information System (OSLIS), a project design to provide cost-effective access to online resources in school libraries across the state. Notes that online database provides offer substantial discounts for group acquisition of their products which has prompted the development of…