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Peer reviewedMcDaniel, Julie Ann – Journal of Library Administration, 1992
Describes types of hearing impairments and discusses library equipment, materials, and programs for the hearing impaired. American Library Association guidelines for four areas of service to the hearing impaired are summarized: communications; resources; publicity and programs; and participation and staffing. Addresses for related organizations…
Descriptors: Guidelines, Hearing Impairments, Library Equipment, Library Materials
Peer reviewedMurphy, Molly; Lin, Yang – Journal of Library Administration, 1996
An analysis of user requests for interlibrary loan materials revealed that about 5% of the total requests placed at the University of Oklahoma required lending fees. Costs and users' willingness to pay those costs are reviewed. Libraries seeking cost recovery would provide more efficient and democratic service if flat charges on all requests were…
Descriptors: Costs, Data Analysis, Fees, Financial Support
