Discusses the Hawaii State Public Library system decision to outsource library book selection to a vendor. Highlights include problems with the current contract, including lack of input from local librarians; and possible benefits of outsourcing, including the chance of having an outsourced baseline collection with discretionary funds for local…

Discusses why innovation is important for technical services and lists requirements: the ability to envision the future, the use of intuitive thinking and creativity, and well-managed implementation. Examines systems for verification and delivery of bibliographic records (OCLCs Passport for Windows and PromptCat), and outsourcing and…