Geared toward librarians who frequently work with faculty and graduate students, this paper summarizes the experience of the library at the University of Southern California in organizing and conducting several subject specific workshops on using the Internet as a research medium. It examines the practical issues on how to approach the task of…

This paper discusses customer services in academic libraries. The first section addresses the concept of the "customer." Thereafter, the paper applies the metaphor of the producer and its consumers to the relationship between a university and its students. The second section looks at education as a process of refinement. Next, the…

Librarians involved with the development, design, and delivery of bibliographic instruction to remote access patrons must be prepared to address the challenges posed by each method of delivery (videoconferencing, computer-mediated, and World Wide Web-based). This paper provides an overview of each instructional medium and discussion regarding…

This book is a user-friendly guide explaining the fundamental principles of academic library research. It guides students through the specifics of finding, using and evaluating information in print, electronic and multimedia formats, and is geared towards helping students judge information sources for what they convey. The focus is on teaching…

The Z. Aranne Central Education Library of Hebrew University (Israel) has two functions: it is an academic library and a national library on education. As a university library, it serves the students and faculty of the School of Education, as well as students of other faculties of the Hebrew University. The Education Library plays the role of a…

Provides an overview of administrative issues in supporting interdisciplinary library use at large universities. Topics include information resources; cataloging and classification; library services to users, including library use education and reference services; library organization; the campus context; and the politics of interdisciplinarity.…

Discusses academic library funding and suggests the use of management techniques by instructional librarians for developing new curriculum. Topics include techniques of instructional administration; collaboration between instructional librarians and faculty; needs assessment; strategic planning; pilot projects; implementation and evaluation; and…

Describes the inclusion of critical thinking and information retrieval in an undergraduate business program utilizing active learning techniques. Presents a model assignment, outlines a library workshop, offers an evaluation of the project, and discusses librarian-faculty collaboration in creating an appropriate assignment. (Author/LRW)

Describes a study conducted at the University of Rhode Island library that identified students' preferences and effectiveness using CD-ROMs. A questionnaire was used to ask students their preferences, confidence levels, skills, and training in searching CD-ROM databases as well as their satisfaction with CD-ROM services. (Author/LRW)

Describes a study in which community college students participated in a library instruction experiment to determine whether individual term paper counseling sessions conveyed information for immediate recall better than group instruction sessions. The test instruments used are provided and the absence of significant differences between the two…

Describes a 1987 survey of bibliographic instruction in U.S. academic libraries that was sponsored by the Library Orientation-Instruction Exchange (LOEX), and compares results with data gathered in 1979. Highlights include instructional methods, print and nonprint materials, evaluation methods, publicity methods, and suggestions for future…

Discussion of developments in Nigerian higher education focuses on library services and user expectations. Topics include library automation; currency and timeliness; physical environment; preservation and conservation of library materials; information management; user education; translations to overcome language barriers; and the role of the…

Considers the expanding educational role of health sciences librarians in both academic centers and in hospitals resulting from influences of new educational models and new technology. Topics addressed include undergraduate health sciences education; continuing education; new technology and medical informatics; library educational programs;…

Discusses the challenges and opportunities facing social science academic reference librarians working with researchers in a rapidly changing technological environment. Highlights include faculty relations and training needs; assistance to graduate students, such as suggestions for bibliographic instruction; information products and user…

Fourteen undergraduate students who had successfully completed research projects were surveyed on their research processes, including focusing their topic, finding and using evidence, and writing. Their responses revealed significant differences between the way they actually do research and standard search strategies, and the implications of these…