This collection of materials for a three-hour instructional program for young people and adults in the effective use of the public library includes an introduction to the program, a teaching guide for the librarian, a packet of materials for students, and a summary of 90 evaluations of the program as it was presented at two area libraries and…

This five-article section on current issues in reference and adult services highlights origins of American Library Association's Reference and Adult Services Division, history and development of RQ's column "The Exchange," 25 years of adult services articles, documents reference service and changing attitudes of librarians, and library…

Discussion of ways libraries deal with patrons with various disabilities focuses on a project that investigated the effects of bibliographic instruction on mentally retarded adults using public libraries. Evaluation of the instruction by examining patrons' use of their library cards is described, and results of pretests and posttests are…