This case study from the University of Nevada, Las Vegas, University Libraries, which has one main library, three branches, and more than 110 staff, illustrates one approach to using new technologies as additional methods for internal communication. At large academic libraries, communication within the organization can be challenging. The…

This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…

John Fiske (1842-1901) was an American historian, philosopher, lecturer, and prolific author. Renowned as a popularizer of evolutionary theory, Fiske rubbed elbows with Charles Darwin and Herbert Spencer. From 1872-79 he served as Assistant Librarian at Harvard University, occupied mainly with what is known today as "Technical Services," i.e.,…

This paper looks at the challenges that libraries in Africa face in responding to massification of higher education by discussing the University of Zambia library's response in library and information resources provision. As a result of massification of higher education, libraries have been forced not only to employ new and different strategies to…

The idea of Digital Libraries emerged in the early 1990s from a vision of a "library of the future", without walls and open 24 hours a day. These digital libraries would leverage the substantial investments of federal funding in the Internet and advanced computing for the benefit of the entire population. The world's knowledge would be a key press…

When resources are scarce, libraries have three basic options, which can be conducted in combination or separately, to bring them into balance: Seek additional funds, reduce expenses, and identify more efficient modes of operation. The authors explore whether, and if so how, the factors that consume or contribute resources--and the tradeoffs…

Although the library's Web site has become a standard tool for seeking information and conducting research in academic institutions, there are a variety of ways libraries approach the often challenging--and sometimes daunting--process of Web site development and maintenance. Three librarians at Western Michigan University explored issues related…

Nancy Fried Foster was an anthropologist hired by University of Rochester's library to study its undergraduates, to help shed light on how they do their research and write papers, and how they spend their days. The results of the study helped guide a library renovation, influenced a Web-site redesign, led to changes in the way the library markets…

The authors have been involved in the design and delivery of several LIS training and education programs in Vietnam in recent years. This activity has led them to become aware of library developments and initiatives taking place within Vietnam, and of issues that will affect future development of the library and information industry. Some of these…

The University of Westminster began collecting and analyzing vendor usage reports since starting their e-book collections in 2004. They have used the results both to monitor the use of the collections and to calculate basic cost-per-use metrics that have informed decisions on whether to renew particular resources. In 2008, they sought to extend…

In April 2010, the New York State Board of Regents challenged the library community to rethink the State's vast array of library services to ensure that they are aligned with modern expectations and the expanded functions needed in today's society, operate with improved efficiency, and are prepared for the future as an essential and vibrant part…

"Research Library Issues" ("RLI") focuses on current and emerging topics that are strategically important to research libraries. The articles explore issues, share information, pose critical questions, and provide examples. This issue includes the following articles: (1) Introduction (Sue Baughman); (2) An Overview of the…

Successfully providing access to special collections of digital geospatial data in academic libraries relies upon complete and accurate metadata. Creating and maintaining metadata using specialized standards is a formidable challenge for libraries. The Ontario Council of University Libraries' Scholars GeoPortal project, which created a shared…

Library Web sites must compete against easy-to-use sites, such as Google Scholar, Google Books, and Wikipedia, for students' time and attention. Library Web sites must therefore be designed with aesthetics and user perceptions at the forefront. The Music and Performing Arts Library at Urbana-Champaign's Web site was overcrowded and in much need of…

This article identifies and provides some commentary on the key issues emerging from research into the digitisation of Indigenous materials in collections conducted in collaboration with three state libraries. It situates the research project within the broader context of related activity aimed at addressing the ongoing challenges of access,…