Discusses how reengineering can be applied to user services in libraries; identifies trends affecting library user services operations; and describes the reengineering effort at Rice University (Texas) where services have been transformed through collaboration between the library and computing services. (AEF)

Provides the following seven guidelines to help librarians better serve mentally disabled students: (1) consult with teachers; (2) select appropriate materials; (3) identify essential library skills; (4) create illustrated signs; (5) be creative about funding; (6) take regular field trips; and (7) don't limit the materials. A list of resources and…

Discusses the rise in circulation in the Douglas Public Library District (Colorado) due to expanding educational options. Highlights include the Charter Schools Act, library skills instruction, home-schoolers' use of the library, materials availability, year-round reading programs, Internet benefits, and staffing increases and changes. (AEF)

Reviews studies exploring the information-seeking behavior of social science researchers and discusses implications for the development of reference services. Identifies the importance of journals, use of citation information from journals, colleagues and conferences as information sources, and infrequent use of library resources. (Author/AEF)

Provides an overview of the various roles of state libraries and discusses several issues of concern to all state libraries: the role of the library within state government; resources sharing; school library development; public library development; automation consulting; continuing education for library professionals; and the leadership role of…

A symposium explored recent public policy trends related to Canadian school libraries; the position of the school library as part of the educational process; and the school library's current and future roles in using old and new technologies to enable students to develop their information skills, ability to conduct research, problem-solving…

This first of three consecutive articles examines trends for the future that emphasize libraries expanding their role in the community and individuals becoming more involved. Discusses the library as the community center for civic renewal, library as navigator, and library as coalition builder. Presents comments from librarians on reasons for and…

The eLib-funded FIDDO (Focused Investigation of Document Delivery Options) project provides library managers/others with information to support policy decisions. Senior libraries were interviewed about the future of document delivery and interviews were analyzed with the support of NUD*IST (Nonnumerical Unstructured Data by Indexing, Searching and…

Describes the Hosseinieh Ershad Public Library, a model library established in Iran after the Islamic Revolution that contains a predominant religious collection. Reviews the library's historical background, current cataloging system, collections and their circulation, services to blind patrons and children, funding and staff. Photographs of the…

Examines the state of library automation in Pakistan. Discusses early developments; financial support by the Netherlands Library Development Project (Pakistan); lack of automated systems in college/university and public libraries; usage by specialist libraries; efforts by private-sector libraries and the National Library in Pakistan; commonly used…

Academic libraries are at a crossroads, facing increasing competition from other student services within their institutions and from commercial entities that duplicate their services. Examining some broader trends in education leads to suggestions as to how libraries might re-examine legacy services and assumptions and consider new directions.…

This article discusses the web and print resources used in selecting material for a dental sciences collection in an academic library at a public university without a medical library. The process of creating a collection quickly and with limited resources is described, from the initial collection assessment to the decision-making processes…

Valuable information in print is often neglected because of the rapid proliferation of electronic resources and the bias of many library users against print sources. At Joyner Library, it was decided to construct an interactive subject guide database that included resources in all formats to offer users a convenient starting point for research and…

Prior to 1997, the University of Oxford in Great Britain had approximately one hundred autonomous libraries with little coordination of services, collection development, or management among them. In that year a new director was hired with the mandate to integrate many of these libraries into one centralized system. Over the past seven years…

This study focuses on college and university library services provided to distance education students and a content analysis of library Web sites. The Web sites chosen were categorized by the amount of distance education the institution offered to students. Results indicated that the size of the institution had the strongest correlation to library…