This report details the activities of each of the offices of the Colorado State Library and Adult Education Office, as well as accomplishments in developing a strategic plan, gaining state and federal support for technology, and improving the literacy program. Program descriptions and statistics are presented for: the State Publications Library;…

This publication explains, through examples of current library programs around the United States, how libraries affect the education of children, and offers an impetus for others to embrace the challenge of providing quality library programming for children. Through these programs, libraries work toward achieving national educational goals, and…

In 1996, the Council on Library and Information Resources (CLIR) supported a project at Rutgers University that applied new economic theories to measuring how well research libraries fulfill their service roles. This summary draws on the original proposal and the final report from the project's directors. The evaluation of library performance is…

This report addresses the status of library development in Wisconsin, the needs and problems of libraries, and possible ways of meeting these needs over the next 5 years. These long-range plans developed by the staff of the Division for Library Services (DLS) reflect reports submitted to the DLS, surveys, consultations with librarians and…

In April 1993, the Association of Research Libraries (ARL) conducted a survey of its members to update information gathered in 1991 about the existence of quality improvement programs and the use of quality improvement processes in research libraries. A total of 91 responses (76 percent) was received to the 13 questions of the survey. Fifteen (16…

Revised annually by the Tennessee Advisory Council on Libraries, this report identifies goals and assigns priorities for the implementation of library services. It emphasizes the services of public libraries and services to the disadvantaged but also encompasses the needs of academic, school, institutional, and special libraries in order to form a…

This study examines the role of external funding in the development of public library network resources and services, their identification, and their benefit and impact, particularly as they affect the digital divide. The study was conducted between February 2001 and January 2002, employing a range of data collection techniques, including site…

The Library Policy Committee appointed by the Finland Ministry of Education in 1999 worked for 2 years to identify the challenges arising in the civil information society and the concrete solutions to them. This document is a summary of the salient points of the Committee's report. First, the vision for the Finnish public library is outlined,…

This informative how-to guide explains public relations strategies and the audiences they target, with tips for customizing these tactics for particular libraries. Helpful techniques are recommended for promoting the use of library media services by students, faculty, building administrators, and school support staff. Readers will also learn how…

This paper discusses client service issues to be considered when transitioning to a virtual library situation. Themes related to the transitional nature of society in the knowledge era are presented, including: paradox and a contradictory nature; blurring of boundaries; networks, systems, and holistic thinking; process/not product, becoming/not…

This book is a guide for librarians and media specialists who recognize the value of bilingual-bicultural education and are looking for ideas to develop library services for their Spanish-speaking patrons. Chapter one gives a brief history of Spanish-speaking people in the United States, as well as cultural characteristics, family role,…

This document presents the program and proceedings from the 68th International Federation of Library Associations and Institutions (IFLA) Conference held in Glasgow, Scotland, August 18-24, 2002. Topics of presentations include: library services for parliaments; needs assessment; the effects of September 11th on information provision and privacy;…

The "Statewide Masterplan for Nevada Libraries" provides direction and serves as a blueprint for development of library services throughout the state. The plan is based on input from people who attended meetings throughout Nevada, and also reflects the best thinking of public, school, academic, and special librarians. Following the…

In order to be effective in the coming millennium, libraries will need to measure their performance rigorously against the expectations and real needs of their customers. The library of the future will need to be a customer sensitive, knowledge creating, agile enterprise. It must provide value to every customer, where value is the customer's…

This paper traces the roots of higher education from Ancient Greece to the first universities in European countries where the idea of upper education became centered on the interactive dialogue between a teacher and student. The report discusses the role of the university library today in an age of ever-developing technologies and ever-increasing…