Discusses issues relevant to librarians implementing an intranet, including time and cost savings, training and technology, sharing information, information policies, and promoting Intranet services. Outlines the following roles for the proactive librarian: knowledge manager and World Wide Web administrator; promoter and committee member; editor,…

Examines current manifestations of museum-library partnerships in light of the post-object roles assumed independently by these institutions. Suggests that libraries assume a role traditionally associated with museums by incorporating objects into their collections. Two historical precedents and two models are presented. (Contains 65 references.)…

Describes issues raised during a major reorganization and consolidation of reference services at Oregon State University. Attitudes of reference librarians and library administrators are reported, steps involved in the reorganization are outlined, and reactions from faculty are discussed with emphasis on the need for cooperation between librarians…

Discusses a five-point approach for library media specialists about school-based management. The approach includes establishing priorities for the school library media program, developing strong community support and a public relations program, creating a support staff within the school, refining human relations, and using creative scheduling and…

The University of Washington (Seattle) developed an administrative process that integrates user needs assessment. The user-centered library is defined and assessment initiatives including policies, surveys, analysis of resource allocation, and professional development are discussed. (AEF)

A media specialist discusses methods for promoting a library media program. Highlights include a staff survey; monthly newsletters; community celebrity readings; fund raising; taped cable programs; flexibility; displays; communication with staff, parents, and students; supporting the principal and staff; and having a positive attitude. (AEF)

Academic libraries should focus on their users as customers and develop programs to meet expectations. Discusses gaps between expectations and management's perception of expectations and suggests strategies for enhancing satisfaction, communication, and management. (AEF)

Examines three publications as guides for evaluating library reference services and the potential of one for the development of children's services. Highlights include public library planning, limitations, output measures for children's materials and information services, and the library role. (AEF)

Ten years ago Wayne State University (WSU) libraries assimilated the university's media services unit. An analysis of its present facilities, services, collections, goals, and cost-recovery elements demonstrates the full-service WSU media center is a cost-effective, integral part of WSU library service. (Author/AEF)

Argues that bookstores are not superior and do not pose a threat to libraries. Discusses what libraries can learn from bookstores; where bookstores fall short; low wages of bookstore clerks; misshelving problems in bookstores due to the classification system; how the library classification system can be improved; and libraries' strengths. (AEF)

To coordinate an academic-library marketing effort effectively, a comprehensive plan is essential. A traditional marketing plan consists of four activities: determining what to promote, defining target audiences, choosing type of outreach, and evaluating program. Suggestions for promotional activities, forms of publicity, and examples from the…

Discusses the importance of librarians being advocates for children and fighting for free and open access to printed and electronic information. Discusses Banned Book Week; intellectual freedom; the American Library Association's four main concerns related to the Internet--access, quality, education, and local control; and the importance of…

Discusses the following management challenges libraries must cope with in the paradigm shift from print to electronic access to information: becoming involved in network issues; leveraging resources; duplication of effort; partnering; legal, political or economic; standards; remote users; and acquisition, selection and organization of electronic…

Focuses on possibilities for providing reference service to remote users of digital collections. Discusses international digital reference networks; factors that limit global electronic reference service; and drawbacks of e-mail and use of real-time interactive technologies for the reference encounter. Highlights some pioneering projects. (AEF)

Discusses some of the hardware and peripherals available to people with varied disabilities as an introduction to the things that Web designers and librarians will need to take into consideration when designing a site and selecting materials. Suggests guidelines for good design and tools for increased accessibility. (AEF)