Presents tips from a project that made modest but significant improvements to the young adult areas and services of 11 rural libraries in the Pioneer Library System in upstate New York. Discusses floor plans, layout and location; furniture and fixtures; collections and displays; technology; and staff. Illustrates changes with before-and-after…

Reports on some of the new ways public library sites are presenting themselves to their patrons and to the broader World Wide Web audience. Discusses library virtual tours; calendar display; audio-visual materials; resource listings; book clubs; money-raising activities; fugitive fact files; hot item advisors; periodicals; FAQs (frequently asked…

The purpose of this study was to determine norms against which the characteristics of community library services could be tested. The five oldest community libraries in the Pinetown (South Africa) public library system were examined. Results showed that certain public library systems, like Pinetown, have made significant progress toward becoming…

Toni Garvey, director of the Phoenix Public Library (PPL) and LJ 2004 Librarian of the Year, has practiced her profession in a Western county jail, for the politicized board of a Southern public library, in the children's room of a university community, and through the up and down economics of a major American city. She has managed branches and…

The New Thought movement is the focus of an exercise in developing a core collection to support research in a defined subject area. The authors outline the New Thought movement's conceptual and historical development and apply this outline to the selection of library resources. A sample collection development policy is included; such a policy is…

Distance learners are a unique target-population for the marketing of library services and resources. Because these patrons do not visit the library often, if at all, it is crucial to actively promote the library resources and services available to them. Marketing strategies for distance learning library services need to take a multifaceted…

Fremont Rider's 1944 book, "The Scholar and the Future of the Research Library", had a major impact on research library thinking. The issues raised by Rider, such as research library economics, collection, acquisition and management policies, and library cooperation still resonate today, although his technology solutions have long since been…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…

Short on funding and IT staff, a Western Canada library struggled to provide adequate public computing resources. Staff turned to a Linux-based solution that supports up to 10 users from a single computer, and blends Web browsing and productivity applications with session management, Internet filtering, and user authentication. In this article,…

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…

This report provides a statistical profile of state library agencies in the 50 states and the District of Columbia for state fiscal year 1994. The data were collected through the new State Library Agencies Survey conducted by the National Center for Education Statistics. The report documents the variety of roles being played by state library…

This video provides guidelines for establishing a successful volunteer program in any library. Topics include: the benefits of volunteers to libraries; getting a volunteer program started and functioning; recruiting volunteers; interviewing volunteers; effectively training volunteers; acknowledgment of volunteers; and handling uncooperative or…

This report presents the results of a June 1997 onsite evaluation of a U.S. Department of Education HEA II-B grant awarded to the Portland Area Library System (PORTALS) during the period October 1, 1995 to September 30, 1997. The grant offered an opportunity to increase collaboration among PORTALS members via the activities of network deployment,…

This report provides a statistical profile of state library agencies in the 50 states and the District of Columbia for state fiscal year 1995. The data were collected through the State Library Agencies Survey conducted by the National Center for Education Statistics. The report documents the variety of roles being played by state library agencies…

The papers in this proceedings describe similarities and differences in state libraries and examine the state library role in local, regional, and national network development and in the dissemination of information to various client segments. The papers are: (1) "The Commonalities of State Library Agencies" (Barrat Wilkins); (2)…