The emerging field of knowledge management offers academic libraries the opportunity to improve effectiveness, both for themselves and their parent institutions. This article summarizes knowledge management theory. Current applications in academic libraries and higher education are described. Similarities and difficulties between knowledge…

Describes characteristics of core competencies. Examines the competencies a librarian should possess. Discusses types of competence and reviews advantages of developing and improving core competencies. Looks at core competencies in terms of the major service areas of public libraries. Presents several steps for building core competencies.…

In 1998, the Houston Public Library launched a new library card campaign. Through extensive outreach, community partnerships, and the support of a major corporation, the program nearly doubled the number of children with cards in one fiscal year and increased juvenile circulation by more than 20%. The program led to an increase in library funding,…

Reports on an initiative by the Toronto Public Library to create the "Virtual Reference Library" (VRL). Describes the first service to be offered, a Dewey application called "Science Net." Discusses the VRL and its precursor, objectives, basis for its funding, technical aspects, progress to date and future direction. (AEF)

Examines whether the established and traditional norms and standards of public librarianship structure the way challenges such as market orientation and privatization are met and coped with, or whether these standards are losing their structuring power. Compares three metropolitan library systems representing three different levels of…

Reflects on implications of phases one and two in the United Kingdom's Electronic Libraries Program (eLib). Discusses the four components of the third phase which includes the merging of print and electronic resources in the hybrid library. Discusses managerial lessons learned. (AEF)

Developing a library collection is one of the most important pursuits in medical librarianship. A library's collection is its foundation, and the collection is the central information resource upon which most library activities rely. Today's vision of the medical or health sciences collection must incorporate a broader range of materials,…

Over the last decade, an increasing number of academic institutions have built satellite campuses and developed online courses to meet the needs of distance learners. As these academic institutions have expanded, demand for library service has increased significantly. In an attempt to expand its course offerings to distance learners, Regent…

Traces the role of Geoffrey Cochrane Remington, Sydney solicitor and businessman, in free public library development in Australia. Describes how the Munn Pitt Report on Australian libraries and Remington's acquaintance with John Wallace Metcalfe of the Public Library of New South Wales led to the birth of the Free Library Movement in 1935, and…

The University of Chicago's Joseph Regenstein Library Bookstacks Department has used process mapping and continuous improvement to successfully improve its overall operations. The most recent efforts focus on Lean manufacturing, an initiative centered on eliminating waste in manufacturing processes. The conversion of the Bookstacks Department from…

The University of York is among the top universities in the United Kingdom, yet has not adopted all manner of electronic media. The University Library attempts to meet the demands placed upon it by its academic and student users for electronic media of all kinds, while working within a sometimes frame work that does not encourage exploitation of…

The authors examine strategic priorities for local studies libraries in the context of the interactive Web. They examine the implications for access, investigations and the needs of different users. The philosophy that has previously guided local studies is articulated as a number of maxims, taking into account also social inclusion and lifelong…

This step-by-step guide gives librarians the information to develop successful, collaborative ventures with other organizations in an effort to provide comprehensive and integrated services for children and families. Each chapter outlines steps to take in the creation of a family-centered library environment. The topics discussed are: serving…

This book provides basic information about the World Wide Web and serves as a guide to the tools and techniques needed to browse the Web, integrate it into library services, or build an attractive, user-friendly home page for the library. Chapter 1 provides an overview of Web basics and chapter 2 discusses some of the big issues related to…

The goals of the Library Services and Technology Act (LSTA), as administered by the Library of Michigan, are to support statewide access to information, enhance equity of access by providing special assistance to those with difficulty in using a library, support librarians as they develop information skills and foster innovation and technical…