When a new library system, WestCat, was installed in the Western Michigan University Libraries (August 1998), an initiative was undertaken to announce its arrival, establish its identity, and train the university community in its use. To promote this initiative, two committees were broadly charged with the responsibilities of publicity and…

This book has three purposes: to provide a perspective for looking at how traditional reference service "fits" in with new trends and issues; to document the myriad ways in which day-to-day library services are being transformed by changes in technology, culture, and staffing; and to offer guidance and advice for evolving reference services to…

The British Library supports research by collecting and maintaining the national archive; by ensuring the provision of the national bibliography; by building up its collections of research materials from all over the world; and by providing access to its collections through reading rooms and interlending and document delivery services. This paper…

This paper first argues that the World Wide Web at its best, has been able only to imitate the resources and services of an exemplary research library. It then goes on to examine how academic research libraries can take advantage of their brand identity as market leaders in the information business. The basic concept of brands and branding…

This paper discusses the establishment of a research service in the Norwegian parliament. The first section presents some general assumptions regarding a research service in parliament. The second section describes the first initiative, a mandate in the 1970s to establish a commission to clarify the need for such a service. The third section…

This document reports on a study tour of Canadian schools conducted by the Sri Lanka Ministry of Education. The purposes of the tour were to: develop an awareness of the scope of modern school library programming; investigate the aspects of implementation of a modern school library program including staffing, facilities, educational programming,…

Focuses on information and written communications throughout American history. Discusses writing in several media, beginning in the mid 1400s; development of the scholarly journal in the 1600s; growth of academic libraries and the transformation of American scholarship; early views of higher education and libraries; the mission and developing…

Addresses the Wallace-Reader's Digest Funds' experiences working with school libraries and the lessons learned from the Library Power initiative, including: how school libraries can support national education goals, particularly in meeting the challenges outlined in the No Child Left Behind Act of 2001; current threats to library reform; and how…

Suggests steps in creating administrative support for serving young adults in public libraries. The steps are to determine what services are wanted, and where support is to come from; reasons for serving young adults and priority of library needs and wants; and strategies to generate support. (JMV)

Presents a fictional scenario of library reference service for the first part of the 21st century. Examines 10 major social trends for the 1990s; critiques services in terms of these trends and notes the library's role and the need to incorporate them into reference services. (Author/AEF)

Describes the emergence of communities of digital library (DL)research and practice, explores directions of digital libraries arising from these communities and speculates on future directions which point toward the need for extensive research in digital libraries and for the transformation of libraries as institutions. (AEF)

Describes several Peace Corps volunteers' experiences in establishing libraries in developing countries. Discusses how the service teaches global diversity and trains librarians to recognize needs and address them. Presents recommendations by returned Peace Corps volunteers for developing sustainable library plans for communities in developing…

Discusses basic assumptions behind the Americans with Disabilities Act (ADA), and suggests that often Web pages are not accessible to the visually impaired. Highlights several resources that deal with the issues surrounding adaptive technology and disabilities, as well as tools and utilities for checking Web services. (AEF)

Describes the characteristics and roles of traditional libraries and information services, and examines predictions about their future. Analyzes recent models of the electronic or digital library, and describes the concept of the hybrid library. On this basis, develops a generic model of the library, using that term in its broadest sense.…

Describes the concept of the Tailgate Library, as developed by a library serving the eastern part of rural Glenn County, California. Lessons learned include: it is possible to provide limited mobile library service without the cost of a bookmobile; personalities of the driver and assistant are critical in building relationships with the people…