This paper describes the increasingly dynamic involvement of information professionals in the learning and teaching process in higher education. The converged service model at the University of Birmingham (United Kingdom) is described. Established in 1995, the converged service brought the university library, computing service, television service,…

Libraries are in a process of fundamental change brought about by radical changes in technology. This paper charts the changes that have taken place over the years and makes some assumptions as to how the future will look. Barriers to increased use of technology are analyzed and detailed, including: lack of uniformity in search systems; the…

Focusing on successful management of the school library media center (SLMC) as a system, this latest edition of an authoritative work addresses and integrates the many trends and developments of the past decade while maintaining the vision of the SLMC as the nerve center of the media system--a network of services oriented to the educational…

University of Akron administrators recognized that the library was the primary information resource on campus and the Web was another form of information. Previously, responsibility for Web development and policy passed between various committees and subcommittees. This article describes the implementation of a university Webmaster within the…

Explores the evolving paradigm of academic libraries, the impact of this change on the library director's role, and the orientation and qualifications. Reveals that the "post-hierarchical" library will call for a leader who is flexible and innovative, a superb communicator with good analytical skills and deductive and reasoning ability, as well as…

Explores the changing role of the library and the importance of developing a strategic technology policy. An approach to technology that includes a review of the technology base, continuing education, improved hiring practices, innovative organizational design, and greater involvement of libraries in research and development is recommended. (six…

With increased costs and decreased funding, it will be increasingly necessary for academic library directors to become heavily involved in fundraising, or development. Discussion includes systems development; funding sources; staffing and organization; and impacts of fundraising on the administration, staffing, and organization. (AEF)

As electronic objects challenge categorical distinctions central to library organization, efforts are being made to integrate these hybrids and new forms into traditional library systems and to recreate the stability of the print environment. Explores conceptual and theoretical issues raised by the proliferation of electronic objects and suggests…

Implementing any new service or technology can require a process of trial and error. Often, it is useful to introduce the service as a pilot project, so that the staffing issues and technical details can be worked out prior to fullscale implementation. This is especially important at times when staffing and/or budgetary circumstances are…

As student fees, print vs. electronic access, service quality expectations, and basic economics have an increasing impact on library operations, some academic libraries are taking a second look at the process of charging overdue fines. This article explores the contemporary environment on this issue. It offers as an example a compromise solution…

Purpose: To share the experiences and challenges faced by the Open University Library (OUL) in developing a content management (CM) system for its subject guides. Design/methodology/approach: A summary of multi-format subject guide production at the OUL is provided to justify the decision to develop a new system for their production using a…

Focusing on academic libraries in North America, this article describes the selection and acquisition of library materials for Chinese Studies from the People's Republic of China, Hong Kong, and Taiwan. It provides an historical overview of the Chinese book publishing and exporting practice, identifies and evaluates current online and printed…

During 2003, Monash University Library conducted a comprehensive quality review as part of the university's program of reviews. A quality management group was established in September 2002 to drive the process. All staff were given the opportunity to contribute input to the initial self-review. Methods of collecting data, collating responses and…

Being "good enough" is no longer adequate for today's library and staff. Total Quality Management (TQM) is a system and philosophy which guides a unified effort towards delivering excellent goods and services. In this video, not available at ERIC, Connie Merritt shows how TQM helps all of a library's departments work together to satisfy…

This comprehensive handbook offers detailed instructions for accessing the current performance of--and setting objectives for--school library media programs. Useful for both practicing school library media teachers and those in training, this manual shows how to identify problems and potentials, set goals and objectives, structure evaluation…