Beginning with a discussion of how collections diversity has been conceptualized and assessed within the literature, we then analyze four areas in which professional practices and modes of thinking create barriers to collecting materials from historically marginalized voices. Specifically, we discuss how metadata practices can obscure these…

At the University of Maryland Libraries, Angie Ohler, Director of Collection Services, discusses the history of the management of electronic resources for the past ten years at the Maryland Libraries, including the challenges of in an ever-changing environment and solutions she developed over time. The history she describes are lessons learned…

Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

A growing trend at universities is to use digital badges (micro-credentialing) for capturing the "soft skills" students gain outside of the classroom. Libraries can use this opportunity to become campus leaders in digital badges, using the system to not only promote their information literacy activities but to coordinate workshop…

Books are the most important medium of communication in the humanities, a major medium in the social sciences, and a central component of academic library collections. This study examined humanities and social sciences books that won prizes from ten leading United States disciplinary associations between 2000 and 2009. The study extends earlier…

Effective communication is one of the most important resources for successful outreach efforts. This article addresses the benefits that can emerge from successful communication as well as the negative effects that may stem from ineffective communication. A case study of Florida Gulf Coast University Archives, Special Collections, & Digital…

For the past several years academic libraries have been adopting discovery systems to provide a search experience that reflects user expectations and improves access to electronic resources. University of Houston Libraries has kept pace with this evolving trend by pursuing various discovery options; these include an open-source tool, a federated…

This study investigates the perceived impact of future e-book collections on student research and recreational reading habits at our institution through three questions: how students currently use library print collections, how students use e-books, and how these factors impact student perception of the effects of future library e-books on their…

By digitizing its collections and adopting a wide range of interactive tools, the Smithsonian can engage billions of people worldwide and power collaboration across nations and disciplines. The Smithsonian Institution can share its expertise and resources with K-12 schools and speed scientific discovery by giving scholars ready access to the…

The increasing availability and prominence of e-books has led to a perception in some quarters that the requirement for physical books is decreasing, as most, or all scholarly material is openly available in digital form. Some academic administrators and librarians have suggested that it may be possible or desirable to have a solely, or…

This article discusses some things to consider when thinking about adding e-readers to one's collection. These include: (1) What is the purpose?; (2) Which device?; (3) How will one keep track of his or her e-readers and their contents?; (4) What are some potential pitfalls?; (5) Is there a positive impact on student learning?; and (6) Are…

Memoirs and autobiographies have been a wildly popular nonfiction genre for the past 20 years, ever since Frank McCourt and Mary Karr set the craze in motion with "Angela's Ashes" and "The Liar's Club", respectively. Memoirs have drawn fiction readers to the nonfiction shelves and elbowed their way into book discussion groups. In this confessional…

The core mission of libraries has always centered on making content and related services available to patrons. The form in which that content is delivered has changed continually. The most ancient libraries or archives organized clay tablets or cylinders written in cuneiform. Centuries ago, the transition from scrolls to codices must have been…

This article discusses best practices for evaluating open source software for use in library projects, based on the authors' experience evaluating electronic publishing solutions. First, it presents a brief review of the literature, emphasizing the need to evaluate open source solutions carefully in order to minimize Total Cost of Ownership. Next,…

The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…