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| Computer Software | 2 |
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| Catholic Library World | 1 |
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| Baker, Thomas | 1 |
| Brace, William | 1 |
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| Journal Articles | 6 |
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Peer reviewedQuinn, Brian – Journal of Academic Librarianship, 1997
Discusses limitations and possibilities of the service quality model, originally developed in a commercial environment, for academic libraries. Examines ways in which the model can be adapted to library reference services, access services, document delivery, and collection development. (62 references) (Author/AEF)
Descriptors: Academic Libraries, Document Delivery, Higher Education, Information Services
Jackson, Mary E. – Library Journal, 1998
Assesses the changes in interlibrary loan (ILL) practices, and points the way to an ideal future. Discusses patron-initiated document request systems; library-mediated ordering systems; document delivery suppliers; accessing electronic resources; ILL management software; paying ILL invoices; new electronic delivery options; and results of a…
Descriptors: Computer Software, Document Delivery, Information Services, Information Systems
Peer reviewedDavies, Clare – Information Processing & Management, 1997
Reviews the literature on the development of full-text electronic libraries in the academic setting. Organizational factors can have impact on electronic library development and ultimate usability. Topics include strategic management, planning and implementation; system specification and design; document provision; user support and training; and…
Descriptors: Academic Libraries, Computer System Design, Document Delivery, Electronic Libraries
Peer reviewedJacobs, Neil; Morris, Anne – Education for Information, 1999
The eLib-funded FIDDO (Focused Investigation of Document Delivery Options) project provides library managers/others with information to support policy decisions. Senior libraries were interviewed about the future of document delivery and interviews were analyzed with the support of NUD*IST (Nonnumerical Unstructured Data by Indexing, Searching and…
Descriptors: Access to Information, Decision Making, Document Delivery, Electronic Libraries
Peer reviewedBrace, William – Catholic Library World, 1996
Discusses developments in depository librarianship and refers to changes in library education at Rosary College (Illinois). Highlights include bibliographic system problems, adoption of standardized cataloging methods (MARC format), improvement in document accessibility, costs, the National Technical Information Service, changes in document…
Descriptors: Access to Information, Cataloging, Change Agents, Costs
Peer reviewedBaker, Thomas – Library Hi Tech, 1996
Discusses German libraries' access to the Internet and World Wide Web, and reviews German library development and organization. Topics include state libraries; research library networks; national scientific service organizations that provide specialized information services; funding; standards; online catalog software; document delivery and…
Descriptors: Computer Software, Document Delivery, Foreign Countries, Futures (of Society)
