Discusses the managerial, business, and personal skills that will be needed for acquisitions librarians to remain central to the virtual library. Considers the issues of self-leadership, management, and survival in a continual state of change, and the need for creativity and innovation, as well as more traditional skills. (Author/AEF)

Describes the framework in which the research library at the University of Illinois at Chicago (UIC) reengineered its technical services operations. Focuses on the activities of the "Before Team" in evaluating, measuring, and redesigning the work processes that occur before the library receives an item. Discusses the results. (Author/AEF)