This digest explores the life cycle of public libraries, presenting a "life stages" model and highlighting characteristics of each stage. It provides specific advice on what can be done in each stage to energize the library with "stage-appropriate" action. The characteristics that mark the Birth/Infant stage include: driving…

Small public libraries can deliver service like big libraries, without sacrificing hometown warmth and charm. By borrowing strategies used by successful small businesses in the private sector, defining goals and exploiting low cost technologies, small public libraries can serve customer wants as well as much larger institutions. Responding to just…

Libraries nationwide are serving increasingly diverse communities as the changing face of America is reflected in the changing information needs of diverse patrons. A key issue in serving the multicultural community is adopting a revised version of collection development. Materials in the native languages of ethnic and language minorities,…

Principals should support school libraries because it is in both their students' and their own best interest to do so. Quality library media programs can enhance student achievement, and informed, committed librarians can help principals enhance their own administrative practice. This ERIC Digest discusses improving student achievement, including…

The concept of digital reference is emerging as its own domain within the field of librarianship. This digest discusses issues that have surfaced recently in practice and research: provision of real-time reference service, collaborative efforts among networks of libraries and organizations, and development of quality and technical standards. Many…

Two recent studies clarify the growing importance of tribal college libraries in the overall tribal effort to educate Indian people. Cheryl Duran (1991) applied Flamholtz's organizational development model to the role of libraries in the development of tribal colleges. During the new venture, expansion, professional, and consolidation stages,…

This digest discusses the development of World Wide Web-based services for libraries and provides examples from the Cleveland Public Library (CPL). The first section highlights the importance of developing such services, steps to be followed for a successful project, and the importance of having the goal of replicating and enhancing traditional…