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Direct linkJohnson, Ken; McCallister, Kelly – Journal of Access Services, 2015
The 24-hour/5-days-per-week (24/5) model at Belk Library & Information Commons has experienced multiple changes since first implemented in 2006. First the library started small, then expanded, then reduced, and finally expanded again. This article tells the story of a library's 24/5 evolution within the assessment cycle framework, describes…
Descriptors: Case Studies, Library Services, Library Development, Library Research
Harris, Colleen S. – Journal of Access Services, 2010
The former Associate Head of Access and Delivery Services of the North Carolina State University Libraries reports on successful use of matrix management techniques for the Circulation and Reserves unit of the department. Despite their having fallen out of favor in much of the management literature, matrix management principles are useful for…
Descriptors: Academic Libraries, Library Services, Delivery Systems, Library Administration
Power, June L. – Journal of Access Services, 2007
In 2004, Sampson-Livermore Library at The University of North Carolina at Pembroke, began circulating laptops to its patrons. After a small pilot project, full-scale implementation occurred and the service proved to be very popular. Policies and procedures were adjusted at several steps along the way to accommodate lessons learned from the…
Descriptors: Pilot Projects, Library Equipment, Academic Libraries, Library Automation
Hastings, Robin – Library Journal, 2007
In December 2006, the Missouri River Regional Library (MRRL) in Jefferson City, embarked on a journey. They had been watching the Public Library of Charlotte-Mecklenburg County (PLCMC), NC, on its adventure through the wilds of Web 2.0, and they decided to follow the trail it had blazed. What PLCMC had done was pretty revolutionary. The library…
Descriptors: Search Engines, Computer Centers, Engines, Public Libraries
Hiott, Judith; Beasley, Carla – Acquisitions Librarian, 2005
The development of the Internet and the online collections accessed by it has created major adjustments in all library functions, including collection management and budgeting. The authors share how two public libraries have come full circle in electronic collection management, beginning with early selection, followed by current weeding programs…
Descriptors: Public Libraries, Electronic Libraries, Library Automation, Library Development
Moore, Gena – Community & Junior College Libraries, 2005
The Central Piedmont Community College Libraries have been successful in creating positive expectations from the CPCC community by connecting an official library logo with quality library service. The creation of the CPCC Libraries' logo CLICK was a process that spanned several months. A history of this process details the meetings and design work…
Descriptors: Public Relations, College Libraries, Library Services, Library Administration
