Includes three articles: (1) describes a collaboration that investigated integrity within the distributed nature of digital libraries through value-added surrogates; (2) describes the digitization of special collections at the University of Iowa libraries; and (3) explains the Collaborative Digital Reference Service (CDRS) being developed by the…

Explores the possibility of using Web contact center software to offer reference assistance to remote users. Discusses a project by the Metropolitan Cooperative Library System/Santiago Library System consortium to test contact center software and to develop a virtual reference network. (Author/LRW)

Discusses new developments in online library catalogs, including Web-based catalogs; interconnectivity within the library; interconnectivity between libraries; graphical user interfaces; pricing models; and a checklist of questions to ask when purchasing a new online catalog. (LRW)

Describes an initiative of the Association of Research Libraries (ARL), the Scholars Portal Initiative, a three-year collaborative effort which seeks to provide tools for an academic community to have a single point of access on the Web to find high-quality information resources and to deliver the information and related services directly to the…

Describes an Edinburgh-based research project that is exploring issues related to reference work in digital libraries, the role of reference librarians with remote access users, library networking, and collaborative reference work. User experiences and librarian work patterns are related to the design of a prototype Web-based network reference…

Describes the development of the Collaborative Digital Reference Service (CDRS) by the Library of Congress and partner libraries that provides professional reference service to users through an international digital network of libraries. Discusses the benefits of searching library collections rather than just Internet sources and considers future…

The explosion of information and the popularity of the Internet and commercial search engines have required librarians to take a fresh look at their profession. The overwhelming amount of information now available has brought new demands and expectations. The need to bring information to the remote user has encouraged the creation of many…

Describes services of the Naval Research Laboratory Library that provide users in four geographical locations with digital library services, including over 500 electronic journals. Highlights include a Web-based information system, cooperative agreements, licensing, online catalogs, databases, hardware configuration, and future development.…

The concept of digital reference is emerging as its own domain within the field of librarianship. This digest discusses issues that have surfaced recently in practice and research: provision of real-time reference service, collaborative efforts among networks of libraries and organizations, and development of quality and technical standards. Many…

This paper considers innovation in academic libraries. The first part explores the definition and nature of innovation and the literature relevant to academic libraries in particular. In the second part, the outcomes of a search of library World Wide Web sites and a survey of International Association of Technological University Libraries (IATUL)…

This paper discusses the impact of change on the State Library of New South Wales (Australia), a large public research library charged with the care and continuing use of a documentary heritage. The first section provides background on the State Library, including history, collection, mission, and use. The second section describes library clients,…

Five articles about library cooperation discuss: statewide tiered reference services in California; sharing costs and increasing access through the Washington State Library's database licensing project; the Washington State Cooperative Library Project; FIND-IT! Washington, a World Wide Web site for locating government information; and the impact…

This paper discusses changes in information services at university libraries in Israel, focusing on the Technion - Israel Institute of Technology. Highlights include: combining the 20 departmental libraries at the Technion into one library system; efforts to build the status of the central library as the libraries' leader; the integrated library…

Describes OCLC's CORC (Cooperative Online Resource Catalog) service. As a state-of-the-art Web-based metadata creation system, CORC is optimized for creating bibliographic records and pathfinders for electronic resources. Discusses how libraries are using CORC in technical services, public services, and collection development and explains the…