Describes how a library cooperative can use marketing analysis and other tools to move successfully from an institution-based business to a network-based business that will better serve individuals who need information. (CHC)

The adequacy of the Village Library Project, headquartered in Nome, Alaska, to meet the library service needs and desires of the people in 18 villages on Seward Peninsula, St. Lawrence Island, and Diomede is evaluated in this report. Sections are devoted to the goals of the evaluation, evaluation procedure, goals and objectives of the project,…

Includes five articles that discuss digital reference in elementary and secondary education; the need to understand the technological environment of digital reference; question negotiation in digital reference; a pilot study that evaluated chat reference service quality; and collaborative digital museum and digital library reference services. (LRW)

Intended to stimulate further thinking on the part of the community of scholars who must have a voice in selection strategies, this report addresses: (1) the distinction between preservation (saving the content of a brittle book) and conservation (saving the original item); (2) differences in the needs and objectives of preservation across the…

Reports on an evaluation of the higher levels of California's statewide reference referral network that involved an unobtrusive method utilizing existing records of actual reference transactions evaluated by panel of judges. Reference evaluation methods, findings of other studies, and other uses of the method are discussed. (Nineteen references…

Describes a cooperative project among three German libraries that used the Balanced Scorecard as a concept for an integrated quality management system. Considers performance indicators across four perspectives that will help academic libraries establish an integrated controlling system and to collect and evaluate performance as well as cost data…

This publication contains six "capsulized" reports concerned with research in learning resources centers and school libraries, and the role of school media specialists. Each report follows the same format design, i.e., questions previewing the topic; introduction, methodology, findings, conclusions, and marginal notes; and a pathfinder to the…

This document examines the importance and difficulties in resource sharing and acquisition by libraries and introduces the procedures of the Site Appraisal for Area Resources Inventory (SAFARI) system as a method of comparative evaluation of subject collections among a group of libraries. Resource, or collection, sharing offers specific…

This 1982-86 update to long-range planning designed to continue the improvement of library facilities and services in Texas includes a review of how the plan developed, the various environmental factors affecting library operations, the present development of libraries, information needs and approaches to satisfying those needs, and methods for…

This discussion of the measurement of performance criteria and desired or acceptable level of achievement focuses on the performance criteria used for the evaluation of interlibrary services (success rate, turnaround time, cost, and impact of service). Document delivery, communication, and interlibrary loan research are covered. Fifty references…

Described is a six-month work program, financed with Library Service and Construction Act funds, which applies systems analysis to public library organization, services, and facilities. The three public library systems of Baltimore City (Enoch Pratt Free Library), Baltimore County, and Anne Arundel County, Maryland are to be studied. Investigated…

This is the second revision of the "Long Range Program for Library Development in Oregon," reflecting the need for emphasis on projects oriented toward county, regional, or statewide scope. The revision contains the projected five year action plan; revised policy for Library Services and Construction Act (LSCA) Title I, Library Services,…

The revised long-range plan (1976-1980) for library services in Arizona begins with an overview of the state library organization and the present library service in the state. Thereafter needs, goals, and objectives are identified, and activities are outlined in the areas of regional development, county libraries, the library extension service,…

The New Hampshire Long-Range Program (1992-1996) was prepared in accordance with the requirements of the Library Services and Construction Act (LSCA). It identifies the state's library needs and the actions to be taken toward meeting those needs. The program was developed to ensure that all persons in New Hampshire will have equal access to…

Prepared in compliance with the Library Services and Construction Act (LSCA), this planning document presents objectives and procedures for improving Texas library services in conjunction with five statewide goals of the Texas State Library: (1) to assist in financing library services and resources in Texas; (2) to improve delivery of materials…