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Michelson, Avra – 1991
This report introduces archivists to the potential of expert systems for improving archives administration and alerts them to ways in which they can expect intelligent technologies to impact federal record-keeping systems and scholarly research methods. The report introduces the topic by describing expert systems used in three Fortune 500…
Descriptors: Archives, Business, Data Processing, Expert Systems
Peer reviewedWeingand, Darlene E. – Library Trends, 1995
To meet the challenges of societal change, technological development, and economic retrenchment, libraries must develop problem-solving strategies such as marketing which can help libraries serve their clients more effectively. Marketing components are presented in the context of a customer orientation. (AEF)
Descriptors: Change Strategies, Community Services, Libraries, Library Administration


